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The Open University

Managing and managing people

The Open University via OpenLearn

Overview

This free course, Managing and managing people, will introduce you to the world of management. We will be looking at a range of topics, including what managers do, what skills they require, and how...

Syllabus

  • Introduction
  • Learning outcomes
  • 1 What do managers actually do?
  • 1 What do managers actually do?
  • 2 What is managerial effectiveness?
  • 2 What is managerial effectiveness?
  • 3 What does your effectiveness depend on?
  • 3 What does your effectiveness depend on?
  • 4 Your job
  • 4 Your job
  • 4.1 The nature of the job
  • 4.2 The ‘job description’ approach
  • 4.3 The roles of a manager
  • 4.3.1 Interpersonal roles
  • 4.3.2 Informational roles
  • 4.3.3 Decisional roles
  • 5 The demands, constraints and choices of your job
  • 5 The demands, constraints and choices of your job
  • 6 Your management skills
  • 6 Your management skills
  • 6.1 Characteristics of an effective manager
  • 7 Transition into management
  • 7 Transition into management
  • 7.1 Making the transition
  • 8 Recognising pressure and avoiding stress
  • 8 Recognising pressure and avoiding stress
  • 8.1 Causes of stress
  • 8.2 Symptoms of stress
  • 8.3 Reducing stress
  • 9 Managing your time
  • 9 Managing your time
  • 9.1 Work shedding
  • 9.2 Time saving and time planning
  • Conclusion
  • References
  • Acknowledgements

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