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Organisational Behaviour and Leadership Strategies

Swiss Education Group via FutureLearn Program


Throughout your leadership career, you’ll have to navigate your team and business through a range of challenges and environments. To be successful, leaders must know how to carry out their duties during times of peace, turbulence, and everything in between.

This professional certificate will arm you with the knowledge to become a multi-skilled and resilient leader, and help you guide your team during any given situation.

Aimed at leaders in management and corporate positions, this professional certificate will help you steer through fast-paced industries as you learn practical skills in leadership styles for coaching, mentoring, and growing people.

You’ll build a skill set to enhance your employability at a managerial and executive level as you learn how to fill a gap in the leadership market.

Become adaptive with situational leadership

Today’s uncertain and complex business environment requires leaders that are skilled in situational leadership – a style that helps you choose the right way to lead depending on the situation.

You’ll learn how to be adaptive and versatile, understanding how to select the right leadership style for a given situation to improve engagement and performance.

Know and grow your emotional intelligence competencies

This professional certificate gives you the opportunity to be reflective, diving into a process of transformation and learning the importance of linking emotional intelligence with situational leadership for greater business results.

Emotional intelligence is a must-have skill to help you develop self-awareness, enabling you to take action such as knowing when followership is more productive than leadership.

You’ll understand when to take direction and step back, and when to come forward as a leader to steer the business to accomplish goals. Through building a diverse skill set of leadership styles, you’ll become a well-rounded, adaptable, and resilient leader.

Develop a social awareness to change organisational culture

You’ll examine the differences between management and leadership to understand how to use different styles to overcome organisational hurdles. You’ll also analyse practical case studies to help you identify the internal and external challenges you could face.

You’ll also understand how to increase your social awareness to influence and motivate people to change existing organisation culture. With this change, you’ll create an open and safe work environment for greater business performance and a competitive edge.

Learn from the hospitality experts at the Swiss Education Group

You’ll learn expert tips from the Swiss Education Group, who have nearly 40 years of experience in hospitality management.

By the end of this professional certificate, you’ll have the practical skills for executive leadership and decision-making to help grow your career.

Will I receive a certificate in Leadership?

If you pass the final assessment in this professional certificate, you’ll receive a Swiss Executive Certificate from the Swiss Education Group.

Will this professional certificate introduce me to different leadership styles?

Yes, you’ll learn a variety of leadership styles to help you apply to different situations and teams. You’ll understand how to choose the best techniques depending on the environment.

Will I learn coaching techniques to help manage my team?

As part of the leadership techniques, you’ll also learn different ways to coach your team to motivate them and inspire change.


Courses under this program:
Course 1: Leadership Styles for Coaching, Mentoring and Growing People
-Become a more effective coach & mentor as you build your skill set of different leadership styles & understand when to use them.

Course 2: Leading Organisational Transformation: Change Leadership & Overcoming Hurdles
-Sharpen your ability to manage change and help develop a positive organisational culture with your leadership skills.

Course 3: Executive Leadership & Decision Making: EQ and Psychologically Safe Teams
-Help increase business performance as you develop decision-making and problem-solving skills

Taught by

Jorge Duraes Barbosa

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