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Overview: Six Sigma and the Organization

SkillUp EdTech via Coursera


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This course is designed for individuals who aim to excel in the American Society for Quality (ASQ) Certified Six Sigma Green Belt (CSSGB) exam). The course highlights the competencies and essential skills required for Lean Six Sigma professionals to excel in the Certified Six Sigma Green Belt (CSSGB) exam.  You will gain insight into the fundamentals of Six Sigma methodology, Design for Six Sigma methodology (DfSS), and core concepts of Lean management. Additionally, this course explains how Six Sigma principles and practices align with and impact the overall functioning of an organization and focuses on integrating the Six Sigma methodology within your organizational structure, culture, and strategic objectives.   The course also emphasizes the role of different stakeholders in implementing Six Sigma methodologies and their integration into the overall management framework. On completing this course, you will be able to apply the define, measure, analyze, improve, and control (DMAIC) methodology for process improvement. The course offers practical exposure with a peer-graded project that enables you to apply your knowledge in real-world scenarios. For this course, no prior knowledge is required. The course is for individuals who wish to analyze and solve quality problems and are involved with quality improvement projects.


  • Introduction to ASQ-Certified Six Sigma Green Belt
    • In this module, you will learn how to effectively align Six Sigma initiatives with your organization’s strategic objectives. After gaining insight into the fundamentals of quality and the Six Sigma methodology, you will learn how to link project objectives, metrics, and outcomes to the broader organizational goals, ensuring that the improvement efforts contribute to overall business success. In addition, you will also learn how to integrate Six Sigma principles and practices into the strategic planning and management processes to drive operational excellence.
  • Lean Principles in the Organization
    • In this module, you will be introduced to the core principles and concepts of Lean management and how to apply them within an organization. You will learn how to employ Lean thinking and the role it plays in improving processes, identifying and eliminating waste, and achieving operational excellence. Additionally, you will learn how to streamline and optimize processes and foster a culture of continuous improvement within your organization. Finally, you will also be able to implement Lean practices in internal and external business processes and achieve efficiencies to deliver value to the customers.
  • Design for Six Sigma (DFSS) Methodologies
    • In this module, you will learn about the Design for Six Sigma, also known as the DFSS, methodology. This methodology is used to develop new products, services, or processes with a focus on achieving high levels of quality and customer satisfaction. It is a proactive approach that integrates Six Sigma principles and tools into the design and development stages of a project. The DFSS methodology aims to ensure that products or processes are designed to meet customer requirements, minimize defects, and optimize performance. You will learn about the various problem-solving frameworks such as define, measure, analyze, improve, and control (DMAIC), define, measure, analyze, design, and verify (DMADV), and define, measure, analyze, design, optimize, and verify (DMADOV). Further, you will learn how these frameworks are used to improve the quality of the end product, service, or process during the design phase. Finally, the module introduces you to the failure mode and effects analysis (FMEA), its objective, and its types.
  • Peer-Reviewed Assignment
    • This is a peer-review assignment based on the concepts taught in the Overview: Six Sigma and the Organization course. In this assignment, you will be able to explain how to apply various problem-solving frameworks in a real-life scenario.

Taught by

Jaswant Singh Verma and Skill-Up EdTech Team


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