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Pluralsight

Fundamentals of Salesforce Community Cloud

via Pluralsight

Overview

Welcome to the Fundamentals of Community Cloud, built specifically with you in mind. This course will teach you key concepts of Community Cloud to provide a solid foundation for future creation or management of a Salesforce community.

Are you new to Salesforce communities, or even the Salesforce platform overall, and need to help design or build a digital experience using this platform? In this course, Fundamentals of Salesforce Community Cloud, you’ll learn the critical concepts of Community Cloud to prepare you for a significant role in implementing a Salesforce community. First, you’ll explore how to strategize and plan a successful implementation. Next, you’ll discover foundational community elements and their role in community building. Finally, you’ll learn how to leverage key tools that will be utilized in a hands-on implementation. When you’re finished with this course, you’ll have the skills and knowledge of an administrator, business analyst, or community manager needed to play a significant role in the development of a new community on the Salesforce platform.

Topics:
  • Course Overview
  • Using Salesforce Community Cloud as a Digital Experience Platform
  • Planning a Successful Salesforce Community Implementation
  • Licensing and Membership Considerations for Salesforce Communities
  • Salesforce Community Templates
  • Fundamental Elements of Salesforce Communities
  • Fundamental Tools of Salesforce Communities

Taught by

Phil Weinmeister

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