This course will teach you core concepts for deploying, managing, and measuring the success of a Salesforce community.
Are you preparing to launch a Salesforce community and looking to learn best practices for a successful launch? In this course, Launching and Managing a Salesforce Community Experience, you’ll learn key methods for deploying, managing, and measuring adoption for a Salesforce community. First, you’ll explore the different ways to deploy your community from environment to environment. Next, you’ll discover how to set up and configure community moderation. Finally, you’ll learn how to use community dashboards and reports to measure adoption and engage with the community members. When you’re finished with this course, you’ll have the skills and knowledge about Salesforce Community Cloud needed to successfully launch and manage a community on the Salesforce platform.Topics:
- Course Overview
- Community Deployments
- Community Moderation
- Community Analytics
- Community Adoption and Engagement Best Practices