Week 1: What is professionalism?
i. What makes a professional? (Traits)
ii. How does the professional behave? (Skills)
Week 2: Communication skills for professionals
i. Language skills: What’s the right word?
ii. Body language
iii. Listening skills
iv. How to make presentations
Week 3: Personal grooming essentials
i. Creating the first impression
ii. What does the well dressed man wear?
iii. What does the well dressed woman wear?
iv. Personal hygiene and habits
Week 4. Business Etiquette - I
i. Social and business etiquette
ii. Rules of introduction
iii. Office etiquette
v. Dining etiquette
Week 5. Business Etiquette - II
i. Business cards
ii. E-mail etiquette
iii. Cell phone etiquette
v. Social networks