Learn how to give practical and emotional support to individuals using PFA
Psychological First Aid (PFA) is the globally recommended training for supporting people during emergencies and offers guidance on delivering psychosocial care in the immediate aftermath of the emergency event.
On this course, you’ll explore the psychological impact of the COVID-19 pandemic and what you can do to help people cope.
The course will teach you the key principles of giving psychological first aid in emergencies.
This course has been produced by Public Health England and is based on international guidance from the World Health Organisation, United Nations and partners.
This course is aimed at frontline or essential workers and
volunteers dealing with the public during the COVID-19
pandemic. You do not have to be a specialist to deliver
PFA. Many people in helping roles will already be delivering
PFA without realising it. Those who may benefit from this
training include: health and social care staff, first
responders e.g. police, ambulance, firefighters, frontline
public-sector staff e.g. working in housing and employment
services, essential workers e.g. those working in food
delivery, funeral care, sanitation, community leaders and
groups, volunteers, supervisors and managers supporting
staff or volunteers. Those working with children and young people may benefit from more specific training, such as MindEd