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Coursera

How to Manage a Remote Team

GitLab via Coursera

Overview

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Remote management is much more than just implementing a work-from-home policy. In this course, you’ll learn and apply remote work best practices, build your remote work policy, and prepare your team for success.

This course is ideal for current managers, executives, and human resources professionals who want to learn how to lead and support a high-functioning, scalable remote team. GitLab is one of the world’s largest all-remote organizations; experts from throughout the company will guide you through in-depth lessons for leaders, people managers, and HR professionals to build, manage, and scale.

By the end of this course, you will be able to:
- Lead in a remote environment
- Build a remote organizational culture and practices
- Assess teams’ and managers’ readiness and preparation for remote work
- Create a foundational strategy for executing a remote transformation

For the final project in this course, you will create a real or hypothetical strategic plan to transition a team to remote operation. You will assess your organization's remote maturity and infrastructure, and identify the best team structure for remote operation — including determining whether to use an all-remote or remote-friendly model. You'll outline plans for documentation, education, leadership, and equipment or resource needs for your unique organization.

This is an intermediate-level course, intended for learners who have previous experience managing or leading people. To succeed in this course, you should have at least one year of management experience. No remote experience is required.

Syllabus

  • Remote Work Best Practices
    • In this module, you will learn about how to prepare a remote-friendly organization, and apply it by assessing your current remote readiness.
  • Managing Remote Teams
    • In this module, you will learn about common challenges and adjustments that need to be made when beginning to manage a remote team. You will understand and be able to evaluate performance, morale, and success metrics.
  • Remote Adaptation Processes for Organizations
    • In this module, you will gain understanding of your organization's current level of remote adaptation, and begin to map out a foundational strategy for optimal remote operation.
  • Culture and Values for Distributed Teams
    • In this module, you will understand the importance of culture and values statements for supporting business strategy. You will learn how to develop, roll out, and refine organizational values for a distributed team.
  • Final Assignment: Outline your Remote Transition Plan

Taught by

Darren Murph and Jessica Reeder

Reviews

2.0 rating, based on 1 Class Central review

4.8 rating at Coursera based on 918 ratings

Start your review of How to Manage a Remote Team

  • Not enough specific, useful advice and good practices. Many teams have been working in the new mode for a long time and have solved basic problems. A more advanced course would be useful.

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