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edX

Leadership Essentials

Rochester Institute of Technology via edX Professional Certificate

Overview

Essential leadership skills like decision-making, facilitating difficult conversations, and goal-setting all contribute to the emotional intelligence required for all levels of career success. In today’s business environment, communication, collaboration, critical thinking, and problem-solving skills are integral to a leader’s success in leading teams.

Ideal for new managers and requisite professional development for seasoned leaders, the Leadership Essentials Professional Certificate program focuses on essential skills employers value most, from communication in the workplace to strategic problem-solving.

In this program, you will learn about:

  • Active listening, written, and verbal communication in the workplace
  • Essential elements of collaboration and leading work groups and teams
  • Best practices for performing a strategic analysis of a problem in the workplace

Syllabus

Courses under this program:
Course 1: Critical Thinking & Problem Solving

The most successful professionals are able to assess the environment, analyze a situation, design a solution, and ultimately win in a competitive scenario.



Course 2: Business Communication

Learn how to effectively communicate and build professional relationships through face-to-face, written, and non-verbal communication.



Course 3: Teamwork & Collaboration

Learn essential teamwork and collaboration skills to lead, build and motivate teams in the workplace.



Taught by

Keri Barone, Mike Johansson, David Neumann and Andrea Hickerson

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