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Foundations for Interviewing with Confidence

Salesforce via Coursera


This is Course 2 in the Salesforce Sales Development Representative Professional Certificate. In order to successfully complete the course, please ensure you have taken Course 1: Groundwork for Success in Sales Development.

The goal of this course is to prepare you to build your professional tech sales portfolio, and develop and leverage your personal and professional brand. You will be primed to ace your interview and leave a lasting impression on your future employer. These skills will get you in the door of a fast-growing tech company and launch your tech sales career.

Course 2 in the Sales Development Representative (SDR) Professional Certificate will give you the necessary skills to launch a career in the non-technical side of the tech industry.

By the end of the course, you will be able to:

- Develop an understanding of the tech industry landscape in order to cultivate a long term career plan
- Construct an intimate understanding of your audience and express a personal story that is unforgettable
- Formulate a results-driven professional portfolio that showcases your track record and sets you apart from other candidates
- Create a lasting impression through the interview process

To be successful in this course, you should have:

- An ability to communicate in verbal and written form in a way that is accessible and understandable by a general audience (you don’t need to be formal or refined)
- Baseline computer literacy (you must be able to use a word processor, web search, and email)
- Familiarity with social media, including LinkedIn
- Ability and willingness to learn new technology tools
- Motivation to grow personally and professionally
- Hunger for feedback and coaching
- Successfully completed Course 1 in this training


  • Unlock a Rewarding Career
    • Learn about current trends, the role of human-centered skills, and the importance of work-life balance in relation to the tech sales industry.
  • Build Your Personal Brand
    • Build a captivating personal brand that empathizes with your audience and helps you stand out from the crowd.
  • Create a Powerful Professional Portfolio
    • Construct a results-oriented professional portfolio that exhibits your achievements and transferrable skills.
  • Become an Interview Superstar
    • Uncover concrete strategies for preparing quality interview responses that make a lasting impression.

Taught by

Trailhead, Mandy Bynum Mc Laughlin, Lara Arabi and Jarek Coles

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