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Sales Operations/Management

West Virginia University via Coursera Specialization


Sales jobs span nearly every industry, from agribusiness and pharmaceuticals, to telecommunications and property management. And essential to sales is the management of the sales force. This course provides the knowledge and know how required for careers in sales management. Students are exposed to all facets of sales management, including organizing, selecting, training, motivating, supervising and compensating the sales force, territory management and administration and sales and expense forecasting. Also covered are typical sales management problems and potential solutions. As part of the course, you will meet a number of practicing sales managers who share their experience and knowledge. The learning outcomes are: · Develop a plan for organizing, staffing and training a sales force. · Identify the key factors in establishing and maintaining high morale in the sales force. · Develop an effective sales compensation plan. · Evaluate the performance of a sales person. · Organize sales territories to maximize selling effectiveness. · Evaluate sales and sales management strategies in relation to current legal and ethical standards of practice.


Course 1: Account Management & Sales Force Design
- Offered by West Virginia University. The first course in the Sales Operations/Management Specialization, Account Management & Salesforce ... Enroll for free.

Course 2: Sales Force Management
- Offered by West Virginia University. The second course in the Sales Operations/Management Specialization, Sales Force Management covers ... Enroll for free.

Course 3: Compensation, Expenses and Quotas
- Offered by West Virginia University. This course is the third part of the Sales Operations/Management Specialization. In it, we will discuss ... Enroll for free.

Course 4: Forecasting, Budgeting, Territories, Evaluation and Legal/Ethical Issues
- Offered by West Virginia University. In the fourth part of the Sales Operations/Management Specialization, students will explore the purpose ... Enroll for free.

Course 5: Sales Operations: Final Project
- Offered by West Virginia University. In the final project for the Sales Operations/Management Specialization, learners will be asked to ... Enroll for free.


Taught by

Emily C. Tanner, Ph.D., Michael F. Walsh, Ph.D. and Suzanne C. Bal


5.0 rating, based on 1 Class Central review

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  • Very Important Course for Sales and Marketing peoples . It will help your career at future . Sales and marketing is one of the key of any company . Everybody must be skilled in his own profession .

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