Within this course, SAP application consultants can deepen their expertise of sales solution processes, specifically focusing on Complaint Processing. This involves handling credit and debit memos, invoice corrections, and customer returns.
Overview
Syllabus
- Understanding Complaint Management Roles and Responsibilities
- Introducing Complaints Management
- Understanding Complaint Management Roles and Responsibilities
- Using Credit and Debit Memos
- Understanding Credit and Debit Memos
- Using Solution Process: Credit Memo Processing (1EZ)
- Using Solution Process: Debit Memo Processing (1F1)
- Using Solution Process: Invoice Correction with Credit Memo (BKL)
- Using Credit and Debit Memos
- Executing Customer Returns Management (BKP)
- Executing and Running Customer Returns Management (BKP)
- Executing Customer Returns Management (BKP)
- Executing Lean Customer Returns (BDD)
- Executing Lean Customer Returns (BDD)
- Executing Lean Customer Returns (BDD)
- Understanding SAP S/4HANA Cloud Returns Analytics
- Introducing Returns Analytics
- Understanding SAP S/4HANA Cloud Returns Analytics
Related Courses
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Implementing SAP S/4HANA Cloud Public Edition, Sales Advanced Business Processes
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Implementing SAP S/4HANA Cloud Public Edition, Sales Automation and Analytics
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Implementing SAP S/4HANA Cloud Public Edition, Sales Automation, Analytics and Configuration
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Implementing SAP S/4HANA Cloud Public Edition, Sales Fundamental Business Processes
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Exploring SAP S/4HANA Sales Essentials
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Implementing SAP S/4HANA Cloud Public Edition, Sales Fundamental Business Processes | FR
