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SAP Learning

Positioning SAP Customer Experience Solutions

via SAP Learning

Overview

This course explains how to position SAP Customer Experience solutions within the SAP Business Suite context.

Syllabus

  • Connecting SAP Customer Experience to End-to-End Processes
    • Exploring the End-to-End Overview of SAP Customer Experience
    • Analyzing SAP Customer Experience with Sub-Business Processes and Dependencies
    • Showcasing the End-to-End Capabilities for the CRO with SAP Business Suite
    • Connecting SAP Customer Experience to End-to-End Processes
  • Integrating the Value of the SAP Business Suite with SAP Customer Experience
    • Unlocking Synergies by Combining SAP Customer Experience with SAP Business AI
    • Unlocking Better Insights by Combining SAP Applications with SAP Business Data Cloud
    • Maximizing the Value by Pairing SAP Customer Experience with SAP Business Technology Platform
    • Unlocking Synergies by Combining SAP Customer Experience with SAP Sustainability
    • Unlocking Synergies by Combining SAP Applications with SAP Signavio, SAP LeanIX, and WalkMe
    • Integrating the Value of the SAP Business Suite with SAP Customer Experience

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