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Saylor Academy

BUS300: Operations Management

via Saylor Academy


This course covers operations management principles, strategies, product design, supply chain management, lean systems, capacity planning, inventory, and quality management. Students will learn how to optimize processes, improve efficiency, and enhance quality within organizations. The course utilizes a combination of theoretical concepts, case studies, and practical examples to teach these skills. It is designed for individuals interested in understanding and improving operational processes in various industries.


  • Course Introduction
  • Unit 1: Overview of Operations Management
  • Unit 2: Operations Strategy
  • Unit 3: Product Design and Process Selection
  • Unit 4: Supply Chain Management (SCM)
  • Unit 5: Just-In-Time and Lean Systems
  • Unit 6: Capacity Planning and Facility Layout
  • Unit 7: Work Systems Design
  • Unit 8: Inventory
  • Unit 9: Quality Management
  • Study Guide
  • Course Feedback Survey
  • Certificate Final Exam
  • Saylor Direct Credit


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