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The School for Change Agents

NHS England via FutureLearn

This course may be unavailable.


Build the confidence needed to make change happen

Do you want to make a difference in your organisation? On this course, you will build the skills, confidence, and supportive community needed to create change in an evolving environment.

You will learn how to become a change agent by generating new ideas, pushing the boundaries, and leading others to do the same in your organisation. You will understand what drives you to create change, how to take action, and how to improve your approaches based on feedback.

By completing this course, you will discover your potential to make a difference with a community of like-minded individuals.

Free upgrade for NHS staff

A free upgrade for this course is available for NHS staff by registering here. This upgrade is also available free to NHS-affiliated staff. Check eligibility here

This course has been created by NHS Horizons, part of the English National Health Service. It is relevant for everyone who works in the public or voluntary sector globally. Although the content is focused on the needs of health and care staff, it will suit change agents from other industries including housing, education, the police service, and government and community activists.


  • Introduction to the School for Change Agents 2021/2022
    • Welcome
    • New Power Old Power
    • Narrative and complexity
    • Conclusion
  • Resourcefulness
    • Staying and staying well
    • Shared purpose
    • Belonging and sense of self
    • Coaching as a resourcefulness tool
    • Conclusion
  • Using power to make a difference
    • Understanding power
    • How to find your own power
    • Using your agency effectively
    • Conclusion
  • From me to we
    • Learning from social movements
    • Creating your public narrative
    • Getting your message out
    • Conclusion
  • Making sense of complexity
    • Complexity
    • System convening
    • Change Agent of the Future
    • Conclusion

Taught by

Kathryn Perera


4.7 rating at FutureLearn based on 65 ratings

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