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Skillshare

Negotiation and Conflict Management - A Freelancer's Guide

via Skillshare

Overview

  • Do you often end up holding the short end of the stick with your clients?
  • Do you feel like you can't charge what you're worth without a mile of scope creep tagging along?
  • Do you want to handle client complaints and disagreements with tact and composition?

This course will teach you how to handle negotiations with clients, how to grow your confidence when setting and asking for your rate, how to handle tough situations and disagreements with your clients, and how to redirect scope creep into a profit-earning opportunity.

With the skills you'll learn, you'll have the opportunity to advance your goals in the real-world.

Earn more, stress less, grow your list of happy clients.

Syllabus

  • Intro to Freelancer's Guide to Negotiation and Conflict Management
  • Negotiation Basics
  • How To Win Negotiations
  • How To Lose Negotiations
  • How To Recover From Negotiation Problems
  • How To Scope Negotiations
  • Common Points of Business Conflict
  • Understanding Scope Creep
  • Setting Your Rate
  • Handling Tough Questions
  • Negotiation and Body Language
  • Recap and Your Project

Taught by

Nick Armstrong

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