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Skillshare

Sales Skills And Negotiation Skills Masterclass

via Skillshare

This course may be unavailable.

Overview

Sales Skills & Negotiation Skills Business Development Masterclass:

Master sales skills and negotiation skills, a beginners guide to business development for the sales consultant.

The complete guide to mastering sales skills, sales strategies and sales techniques so that you can become a master Sales Consultant.

Do You Want To Learn How To Sell Your Own Ideas And Products?

There is no mountain that you cannot climb, if you master the art of selling.

There are so many opportunities in life that are missed because people don’t develop good sales skills.

What You Will Learn:

  • In this course you will learn how to master the sales process.

  • You will learn how to develop a sales strategy.

  • You will learn how to manage your own emotions in a sales situation.

  • You will learn how to find prospects to sell to.

  • You will learn how to read your prospects.

  • You will learn how to negotiate successfully.

  • You will learn how to handle objections.

  • You will also learn how to close the sale.

  • You will also learn how to leverage your contacts so you can sell to the same prospects again and again.

Topics Covered In The Course:

Module 1: Prepare The Train Driver - Self Development Of The Sales Consultant

  • Introduction To The Course

  • Sales Skills Course Overview

  • The Mind Of A Consultant

  • Mastering Sales Is Mastering Life Skills

  • The Continuous Journey

  • Universal Laws Of Success

  • The Three Pillars Of Success

  • Personal Honesty

  • Diligence

  • Deferred Gratification

  • Suppression Of Principle

  • Emotional Intelligence

  • Core Principles Of Emotional Intelligence

  • The Problem Is Internal

  • The Two Motivational Forces

  • Product Confidence

Module 2: Pre-suppositional Sales - Pre-suppositions And Worldviews

  • The Train Track - Pre-Suppositional Sales Defined

  • What Is A Worldview

  • Why Pre-Suppositions Are Important

  • Two Modes Of Thinking

  • Logical Thinking

  • Emotional Thinking

  • The Dumb Dog

  • How We Create Our Values

  • Examples Of Rational Ideas

  • Examples Of Emotional Beliefs

  • Examples Of Values

  • Rational Or Emotional

  • Finding Someones Presuppositions

  • When The Presuppositions Are Not Clear

  • The Bank Robber Example

  • Why People Buy

  • How We Make Buying Decisions

  • Matching A World View

  • Testing A Worldview

  • Test Your Presuppositions

  • What Is A Buyer Persona

  • Presuppositional Buyer Persona Exercise

  • Creating The Persona

  • Traditional Buyer Personas

  • Combined Buyer Personas

Module 3: The SMART Process

  • The SMART Process

  • Controlling The Room

  • The Core of SMART

  • How Negative Emotion Controls Us

  • How We Take Control

  • The 5 Steps Of SMART

  • Separate

  • Monitor

  • Assess

  • Replace

  • Trust

  • SMART In Action

  • The SMART Sales Call In Full

  • I Will Never Be Any Good At Sales

  • The Power Of Self Talk

  • Using SMART For Self Development

  • Two Uses Of SMART

  • Short Term Emotional Management

  • Long Term Character Development

  • Experienced Negative Emotional Beliefs

  • Taught Negative Emotional Beliefs

  • Internal Negative Emotional Beliefs

Module 4: The Coaches - Getting Ready For Passengers

  • Getting Ready For Your Passengers

  • Know Your Product

  • Product Strengths And Weaknesses

  • Knowing Your Competition

  • Become The Expert

  • Value Propositions

Module 5: The Train Route - Planning Your Sales Route

  • Planning Your Route

  • Building Your CRM Flow

  • Data Analysis

  • Implementing Your Sales Funnel

Module 6: Selling Tickets - Dealing With Prospecting

  • Prospecting The Three Rules

  • Qualifying Prospects

  • Identifying The Contacts Role

  • Dealing With The Gatekeeper

  • Dealing With Influencers

  • Dealing With Champions

  • Dealing With Decision Makers

  • Contact Identification Exercise

  • Prospecting Secrets

  • Getting Entrance Into The Castle

Module 7: Prospecting By Network

  • Prospecting By Networking

  • Classification Of Networks

  • Door To Door Sales

  • Door To Door Conversation Methods

  • Getting The Most Out Of Your Networking

  • The Elevator Pitch

Module 8: Prospecting By Phone

  • Finding Prospects By Phone

  • Planning Your Phone Calls

  • Split Testing Your Scripts

  • Dealing With The Gatekeeper Script

  • Dealing With The Influencer Script

  • Dealing With The Champions Script

  • Dealing With Decision Makers Script

  • Other Call Support Material

  • Voicemail Techniques

Module 9: Online Prospecting

  • The Power Of Online Prospecting

  • Online Prospecting Tools

  • Email Statistics

  • Understanding Spam

  • Permission Based Email Marketing

  • Email Writing Tips

  • Places To Get Their Email Addresses From

  • Email Writing Tips

  • AIDA Copywriting

  • A Sample Email Using AIDA

  • Activities Create Your Own Email Using AIDA

Module 10: Making Friends - Friendliness And Personality Types

  • Making Friends

  • Ten Rules Of Friendliness Part 1

  • Ten Rules Of Friendliness Part 2

  • Recommended Reading

  • Personality Types

  • Meet The Blues

  • Meet The Reds

  • Meet The Greens

  • Meet The Yellows

  • Advanced Profiling

  • Profiling Bob

Module 11: Body Language How To Read Your Prospect

  • Reading The Body

  • Social Spaces

  • Distance Can Change

  • Three Classes Of Body Language

  • Aggressive Body Language

  • Defensive Body Language

  • Friendly Body Language

  • Ten Body Language Patterns

  • The Crossing  Pattern

  • The Expanding Pattern

  • The Defensive Moving Away Pattern

  • The Moving Towards Pattern

  • The Opening Pattern

  • Preening Pattern

  • Defensive Repeating Pattern

  • Shaping Pattern

  • Striking Patterns

  • The Touching Pattern

  • Ten Core Patterns Exercise

  • Personality Type Body Language

  • Micro Expressions

  • Seven Common Micro Expressions

  • Your Body Language The Importance Of Control

  • Tracking Their Body Language

  • What Are They Responding To The Three Factors

  • Moving Them Through The Sale

  • Body Language Flow

  • Dealing With More Than One Person

Module 12: Listening Station - Listening In Sales

  • The Art Of Questioning And Listening

  • How To Show You Are Listening

  • Product Based Sales

  • Needs Based Sales

  • Needs Analysis Funnel

  • The Needs Analysis Stages

  • The Two Types Of Questions

  • Open Questions

  • Closed Questions

  • The Quick Sale Mobile Example

  • The Quick Sale Training Session Example

  • The Quick Sale Exercise

  • The Three Simple Question Technique

  • The Echo Technique

  • The 5 Ws

  • Washing Machine Retail Sale Example

  • The Five Whys

  • The Five Whys - George

  • The Five Whys - Sally

  • The Five Whys - Terry

  • Why You Do Not Own A Yacht

  • Additional Tools

  • Needs Analysis Mind Map

  • Needs Analysis Sheet

Module 13: Negotiation Station

  • The Negotiation Station

  • Core Principles Of Negotiation

  • Focusing On Them

  • Everyone Has To Win

  • Matching Values

  • The Path Of Least Resistance

  • Shifting The Weight

  • The Persuasion Secret

  • How To Persuade Someone

  • The Electric Car

  • The Fashionable Trainers

  • Competency Levels

  • Assessing Competency Levels

  • Features Benefits And Values

  • The Christmas Tree Negotiation

  • B2B Value Propositions

  • Deepening The Value

  • Over Decorating The Tree

  • The Big 12

  • Authority

  • Social Proof

  • Group Identity

  • Deflecting Fault

  • Ask For Advice

  • Compliment Their Negotiations

  • Reciprocity

  • Scarcity

  • Off Set Values

  • Stepped Commitments

  • Fear And Hope

  • Ranked Priorities

  • Negotiating A Price

  • The Market Price

  • The Anchor Price

  • The Walk Away Price

  • The First Offer

  • The Counter Offer

Module 14: Objection Handling Station - How To Handle Objections

  • Handling Objections

  • The Golden Rule To Handling Objections

  • Why Objections Happen

  • Objection Tags - Tagging Objections

  • Objection Types

  • Objection Class

  • Objection Source

  • The Objection Clarification Process

  • The Onion Technique - Peeling Back The Objections

  • Testing  The Objection Type

  • Classify The Objection

  • Test The Objection Source

  • Summarise The Objection

  • The Objection In Full

  • Acknowledge The Objection

  • Acknowledgement Examples

  • Emotional Objections

  • Feel Statements

  • Felt Statements

  • Found Statements

  • Feel Felt Found Example

  • Rational Objection Guidelines

  • Responding To Rational Objections

  • Sharing Data And Information

  • Data Sharing Techniques

  • Using The Right Techniques

  • Valid Objections

  • How To Handle Class Objections

  • Authority Objections

  • Types Of Relationship Objections

  • Existing Relationship Objections

  • Third Party Relationship Objections

  • No Relationship Objections

  • Knowledge Objections

  • Convenience Objections

  • Price Objections

  • Objection Handling Sheets

  • Removing The Objection

  • Dealing With Difficult People

  • Dealing With Difficult People - Use SMART

  • Grow Some Thick Skin

  • The Mountaintop Example

  • Finding Common Ground

  • Focus On The Issue

  • A Soft Answer

  • Stress Fractures

  • Be Their Only Friend

  • Types Of Character Traits

  • The Demander

  • The Detractor

  • The Dynamite

  • The Dumper

  • The Drainer

  • The Disappointer

  • The Dictator

  • Handling Objections Before The Meeting

  • Reducing Objections

  • Setting Up An FAQ Page

Module 15: Closing The Sale - How To Close Effectively

  • Destination Station Closing The Sale

  • Understanding Closes

  • Understanding Buying Signals

  • Closing Questions

Module 16 Selling Season Tickets - The Value Of A Lifetime Customer

  • Season Tickets The Biggest Source Of Revenue

  • Understanding Season Tickets

  • First Class Passengers - After Sales Care

  • The Revolution - Practising The Principles

Any question just ask, we hope to see you in the course!

Mark Timberlake

What are the requirements?

  • You will need a desire to master the selling process and be interested in sales and negotiation.
  • You will need to be willing to commit to spending time studying this course.

What am I going to get from this course?

  • This course will teach you how to become a successful sales consultant.
  • You will understand how the sales process works from start to finish.
  • This course will help you get the skills you need to get the best from any negotiation and sales situation.
  • You will know how to negotiate successfully.
  • You will know how to handle objections
  • You will know how to read your prospects in a sales meeting.
  • You will know how to find prospects to sell to.
  • Once you have taken this course, you will be able to develop a sales strategy.
  • You will know how to manage your emotions in a sales situation.
  • You will know how to close a sale.
  • And you will also know how to leverage your prospect for multiple sales opportunities.

What is the target audience?

  • This course if for beginners in sales and business development.
  • If you just starting out in sales then this course is for you.
  • Do not take this course if you are an experienced sales consultant as you will find a lot of the content too basic.

Syllabus

  • Mod 0 01 Sales Skills Course Introduction
  • Mod 0 02 Sales Skills Course Overview
  • Mod 0 03 Sales Skills Activities To Complete
  • Mod 01 01 The Mind Of A Consultant
  • Mod 01 02 Mastering Sales Is Mastering Life Skills
  • Mod 01 03 The Continuous Journey
  • Mod 01 04 Universal Laws Of Success
  • Mod 01 05 The Three Pillars Of Success updated
  • Mod 01 06 Personal Honesty
  • Mod 01 07 Diligence
  • Mod 01 08 Deferred Gratification
  • Mod 01 09 Suppression Of Principle
  • Mod 01 10 Emotional Intelligence
  • Mod 01 11 Core Principles Of Emotional Intelligence
  • Mod 01 12 The Problem Is Internal
  • Mod 01 13 The Two Motivational Forces
  • Mod 01 14 Product Confidence
  • Mod 01 15 Sales Consultant Activities To Complete
  • Mod 02 01 The Train Track Pre Suppositional Sales Defined
  • Mod 02 02 What Is A Worldview
  • Mod 02 03 Why Pre Suppositions Are Important
  • Mod 02 04 Two Modes Of Thinking
  • Mod 02 05 Logical Thinking
  • Mod 02 06 Emotional Thinking
  • Mod 02 07 The Dumb Dog
  • Mod 02 08 How We Create Our Values
  • Mod 02 09 Examples Of Rational Ideas
  • Mod 02 10 Examples Of Emotional Beliefs
  • Mod 02 11 Examples Of Values
  • Mod 02 12 Rational Or Emotional
  • Mod 02 13 Finding Someones Presuppositions
  • Mod 02 14 When The Presuppositions Are Not Clear
  • Mod 02 15 The Bank Robber Example
  • Mod 02 16 Why People Buy
  • Mod 02 17 How We Make Buying Decisions
  • Mod 02 18 Matching A World View
  • Mod 02 19 Testing A Worldview
  • Mod 02 20 Test Your Presuppositions
  • Mod 02 21 What Is A Buyer Persona
  • Mod 02 22 Presuppositional Buyer Persona Exercise
  • Mod 02 23 Creating The Persona
  • Mod 02 24 Traditional Buyer Personas
  • Mod 02 25 Combined Buyer Personas
  • Mod 02 26 Journal Activities To Complete
  • Mod 03 01 The Smart Process
  • Mod 03 02 Controlling The Room
  • Mod 03 03 The Core Of Smart
  • Mod 03 04 How Negative Emotion Controls Us
  • Mod 03 05 How We Take Control
  • Mod 03 06 The 5 Steps Of Smart
  • Mod 03 07 Seperate
  • Mod 03 08 Monitor
  • Mod 03 09 Assess
  • Mod 03 10 Replace
  • Mod 03 11 Trust
  • Mod 03 12 Smart In Action
  • Mod 03 13 The Smart Sales Call In Full
  • Mod 03 14 I Will Never Be Any Good At Sales
  • Mod 03 15 The Power Of Self Talk
  • Mod 03 16 Using Smart For Self Development
  • Mod 03 17 Two Uses Of Smart
  • Mod 03 18 Short Term Emotional Management
  • Mod 03 19 Long Term Character Development
  • Mod 03 20 Experienced Negative Emotional Beliefs
  • Mod 03 21 Taught Negative Emotional Beliefs
  • Mod 03 22 Internal Negative Emotional Beliefs
  • Mod 03 23 Activities To Complete For Smart
  • Module 04 01 Getting Ready For Your Passengers
  • Module 04 02 Know Your Product
  • Module 04 03 Product Strengths And Weaknessses
  • Module 04 04 Knowing Your Competition
  • Module 04 05 Become The Expert
  • Module 04 06 Value Propositions
  • Module 04 07 Activities To Complete Preparing For Your Passengers
  • Module 05 01 Planning Your Route
  • Module 05 02 Building Your Crm Flow
  • Module 05 03 Data Analysis
  • Module 05 04 Implementing Your Sales Funnel
  • Module 05 05 Activities To Complete For Your Route
  • Module 06 01 Prospecting The Three Rules
  • Module 06 02 Qualifying Prospects Cc V2 T1 C1
  • Module 06 02 Qualifying Prospects
  • Module 06 03 Identifying The Contacts Role
  • Module 06 04 Dealing With The Gatekeeper V2
  • Module 06 05 Dealing With Influencers
  • Module 06 06 Dealing With Champions
  • Module 06 07 Dealing With Decision Makers
  • Module 06 08 Contact Identification Exercise
  • Module 06 09 Prospecting Secrets Cc V2 T2 C1
  • Module 06 09 Prospecting Secrets
  • Module 06 10 Getting Entrance Into The Castle
  • Module 06 11 Activities To Complete For Dealing With Prospecting
  • Module 07 01 Prospecting By Networking
  • Module 07 02 Classification Of Networks
  • Module 07 03 Door To Door Sales
  • Module 07 04 Door To Door Conversation Methods
  • Module 07 05 Getting The Most Out Of Your Networking
  • Module 07 06 The Elevator Pitch
  • Module 07 07 Activities To Complete For An Elevator Pitch
  • Module 08 01 Finding Prospects By Phone
  • Module 08 02 Planning Your Phone Calls
  • Module 08 03 Split Testing Your Scripts
  • Module 08 04 Dealing With The Gatekeeper Script
  • Module 08 05 Dealing With The Influencer Script
  • Module 08 06 Dealing With The Champions Script
  • Module 08 07 Dealing With Decision Makers Script
  • Module 08 08 Other Call Support Material
  • Module 08 09 Voicemail Techniques
  • Module 08 10 Activities To Complete For Prospecting By Phone
  • Module 09 01 The Power Of Online Prospecting Cc V2 T1 C1
  • Module 09 02 Online Prospecting Tools Cc V2 T2 C1
  • Module 09 03 Email Statistics Cc V2 T3 C1
  • Module 09 04 Understanding Spam
  • Module 09 05 Permission Based Email Marketing
  • Module 09 06 Places To Get Their Email Addresses From
  • Module 09 07 Email Writing Tips Cc V2 T4 C1
  • Module 09 08 Aida Copywriting Cc V2 T5 C1
  • Module 09 09 A Sample Email Using Aida
  • Module 09 10 Activities Create Your Own Email Using Aida
  • Module 09 11 Activities To Complete Prospecting By Email
  • Module 10 01 Making Friends Cc V2 T1 C1
  • Module 10 02 Ten Rules Of Friendliness Part 1
  • Module 10 03 Ten Rules Of Friendliness Part 2
  • Module 10 04 Recommended Reading
  • Module 10 05 Personality Types Cc V2 T2 C1
  • Module 10 06 Meet The Blues
  • Module 10 07 Meet The Reds
  • Module 10 08 Meet The Greens
  • Module 10 09 Meet The Yellows
  • Module 10 10 Advanced Profiling Cc V2 T3 C1
  • Module 10 11 Profiling Bob
  • Module 10 12 Activities To Complete On Friendliness
  • Module 11 Part 1 01 Reading The Body
  • Module 11 Part 1 02 Social Spaces
  • Module 11 Part 1 03 Distance Can Change
  • Module 11 Part 1 04 Three Classes Of Body Language
  • Module 11 Part 1 05 Aggressive Body Language
  • Module 11 Part 1 06 Defensive Body Language
  • Module 11 Part 1 07 Friendly Body Language
  • Module 11 Part 1 08 Ten Body Language Patterns
  • Module 11 Part 1 09 The Crossing Pattern
  • Module 11 Part 1 10 The Expanding Pattern
  • Module 11 Part 1 11 The Defensive Moving Away Pattern
  • Module 11 Part 1 12 The Moving Towards Pattern
  • Module 11 Part 2 01 The Opening Pattern
  • Module 11 Part 2 02 Preening Pattern
  • Module 11 Part 2 03 Repeating Pattern
  • Module 11 Part 2 04 Shaping Pattern
  • Module 11 Part 2 05 Striking Patterns
  • Module 11 Part 2 06 The Touching Pattern
  • Module 11 Part 2 07 Ten Core Patterns Exercise
  • Module 11 Part 2 08 Personality Type Body Language
  • Module 11 Part 2 09 Micro Expressions
  • Module 11 Part 2 10 Seven Common Micro Expressions
  • Module 11 Part 2 11 Your Body Language The Importance Of Control
  • Module 11 Part 2 12 Tracking Their Body Language
  • Module 11 Part 2 13 What Are They Responding To The Three Factors
  • Module 11 Part 2 14 Moving Them Through The Sale
  • Module 11 Part 2 15 Body Language Flow
  • Module 11 Part 2 16 Dealing With More Than One Person
  • Module 11 Part 2 17 Activities To Complete Body Language
  • Mod 12 01 The Art Of Questioning And Listening
  • Mod 12 02 How To Show You Are Listening
  • Mod 12 03 Product Based Sales
  • Mod 12 04 Needs Based Sales
  • Mod 12 05 Needs Analysis Funnel
  • Mod 12 06 The Needs Analysis Stages
  • Mod 12 07 The Two Types Of Questions
  • Mod 12 08 Open Questions
  • Mod 12 09 Closed Questions
  • Mod 12 10 The Quick Sale Mobile Example
  • Mod 12 11 The Quick Sale Training Session Example
  • Mod 12 12 The Quick Sale Exercise
  • Mod 12 13 The Three Simple Question Technique
  • Mod 12 14 The Echo Technique
  • Mod 12 15 The 5 Ws
  • Mod 12 16 Washing Machine Retail Sale Example
  • Mod 12 17 The Five Whys
  • Mod 12 18a The Five Whys George
  • Mod 12 18b The Five Whys Sally
  • Mod 12 19 The Five Whys Terry
  • Mod 12 20 Why You Do Not Own A Yacht
  • Mod 12 21 Additional Tools
  • Mod 12 22 Needs Analysis Mind Map
  • Mod 12 23 Needs Analysis Sheet
  • Mod 12 24 Questioning And Listening Activities
  • Mod 13 01 The Negotiation Station
  • Mod 13 02 Core Principles Of Negotiation
  • Mod 13 03 Focusing On Them
  • Mod 13 04 Everyone Has To Win
  • Mod 13 05 Matching Values
  • Mod 13 06 The Path Of Least Resistance
  • Mod 13 07 Shifting The Weight
  • Mod 13 08 The Persuasion Secret
  • Mod 13 09 How To Persuade Someone
  • Mod 13 10 The Electric Car
  • Mod 13 11 The Fashionable Trainers
  • Mod 13 12 Competency Levels
  • Mod 13 13 Assessing Competency Levels
  • Mod 13 14 Features Benefits And Values
  • Mod 13 15 The Christmas Tree Negotiation
  • Mod 13 16 B2b Value Propositions
  • Mod 13 17 Deepening The Value
  • Mod 13 18 Over Decorating The Tree
  • Mod 13 19 The Big 12
  • Mod 13 20 Authority
  • Mod 13 21 Social Proof
  • Mod 13 22 Group Identity
  • Mod 13 23 Deflecting Fault
  • Mod 13 24 Ask For Advice
  • Mod 13 25 Compliment Their Negotiations
  • Mod 13 26 Reciprocity
  • Mod 13 27 Scarcity
  • Mod 13 28 Off Set Values
  • Mod 13 29 Stepped Commitments
  • Mod 13 30 Fear And Hope
  • Mod 13 31 Ranked Priorities
  • Mod 13 32 Negotiating A Price
  • Mod 13 33 The Market Price
  • Mod 13 34 The Anchor Price
  • Mod 13 35 The Walk Away Price
  • Mod 13 36 The First Offer
  • Mod 13 37 The Counter Offer
  • Mod 13 38 Activities To Complete Negotiation Skills
  • Mod 14 01 Handling Objections
  • Mod 14 02 The Golden Rule
  • Mod 14 03 Why Objections Happen
  • Mod 14 04 Objection Tags
  • Mod 14 05 Objection Type
  • Mod 14 06 Objection Class
  • Mod 14 07 Objection Source
  • Mod 14 08 The Clarification Process
  • Mod 14 09 The Onion Technique
  • Mod 14 10 Test The Objection Type
  • Mod 14 11 Classify The Objection
  • Mod 14 12 Test The Objection Source
  • Mod 14 13 Summarise The Objection
  • Mod 14 14 The Objection In Full
  • Mod 14 15 Acknowledge The Objection
  • Mod 14 16 Acknowledgement Examples
  • Mod 14 17 Emotional Objections
  • Mod 14 18 Feel Statements
  • Mod 14 19 Felt Statements
  • Mod 14 20 Found Statements
  • Mod 14 21 Feel Felt Found Example
  • Mod 14 22 Rational Objection Guidelines
  • Mod 14 23 Responding To Rational Objections
  • Mod 14 24 Sharing Data And Information
  • Mod 14 25 Data Sharing Techniques
  • Mod 14 26 Using The Right Techniques
  • Mod 14 27 Valid Objections
  • Mod 14 28 How To Handle Class Objections
  • Mod 14 29 Authority Objections
  • Mod 14 30 Types Of Relationship Objections
  • Mod 14 31 Existing Relationship Objections
  • Mod 14 32 Third Party Relationship Objections
  • Mod 14 33 No Relationship Objections
  • Mod 14 34 Knowledge Objections
  • Mod 14 35 Convenience Objections
  • Mod 14 36 Price Objections
  • Mod 14 37 Objection Handling Sheets
  • Mod 14 38 Remove The Objection
  • Mod 14 39 Dealing With Difficult People
  • Mod 14 40 Use Smart
  • Mod 14 41 Grow Some Thick Skin
  • Mod 14 42 Mountaintop Example
  • Mod 14 43 Finding Common Ground
  • Mod 14 44 Focus On The Issue
  • Mod 14 45 A Soft Answer
  • Mod 14 46 Stress Fractures
  • Mod 14 47 Be Their Only Friend
  • Mod 14 48 Types Of Character Traits
  • Mod 14 49 The Demander
  • Mod 14 50 The Dectractor
  • Mod 14 51 The Dynamite
  • Mod 14 52 The Dumper
  • Mod 14 53 The Drainer
  • Mod 14 54 The Disappointer
  • Mod 14 55 The Dictator
  • Mod 14 56 Handling Objections Before The Meeting
  • Mod 14 57 Reducing Objections
  • Mod 14 58 Setting Up An Faq Page
  • Mod 14 59 Objection Handling Activities To Complete
  • Module 15 01 Destination Station Closing The Sale
  • Module 15 02 Understanding Closes
  • Module 15 03 Understanding Buying Signals
  • Module 15 04 Closing Questions
  • Module 15 05 Activities To Complete Closing The Sale
  • Module 16 01 Season Tickets The Biggest Source Of Revenue
  • Module 16 02 Understanding Season Tickets Our Highest Goal
  • Module 16 03 First Class Passengers After Sales Care
  • Module 16 04 The Revolution Practicing The Principles
  • Module 16 05 Thank You And Get In Touch

Taught by

Mark Timberlake

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