
Emotional Intelligence and Effective Change Management
Indian Institute of Management Bangalore via Swayam
-
170
-
- Write review
Overview

Coursera Plus Annual Sale:
All Certificates & Courses 40% Off!
Grab it
In today’s dynamic world, navigating change effectively requires a deep understanding of emotions both within us and in others. Emotional Intelligence is a vital ability that enables people to successfully negotiate the intricacies of emotions, both inside themselves and in their relationships with others. This capacity to recognize, comprehend, and control emotions is crucial for personal and professional development. Professionals and students at all levels look forward to improving their interpersonal, communication, and leadership abilities should take this course on emotional intelligence. Participants will get a profound grasp of how emotions impact behaviour and decision-making processes by exploring the fundamental aspects of emotional intelligence. Since self-awareness is the cornerstone of emotional intelligence (EI), the course highlights its significance in helping people to recognize their own emotional triggers and reactions. Through a blend of theoretical insights and practical exercises, participants will learn strategies to improve their emotional intelligence. These include techniques for managing stress, improving emotional regulation, enhancing social skills, and developing better communication practices. Over the duration of the course, participants will explore different aspects of emotional intelligence, they will be able to understand concepts of intrapersonal awareness and management in detail, various models of emotional intelligence. Learners will possess a comprehensive comprehension of social intelligence, its growth, and its noteworthy influence on interpersonal connections and leadership. Learners will develop a comprehensive understanding of open communication, effective strategies for managing change, and techniques for influencing and persuading stakeholders. By the end of the course, learners will be equipped with the tools to apply EI principles in real-world scenarios, leading to more effective leadership, improved teamwork, and greater overall success in their professional and personal lives.
Syllabus
Week 1: Introduction to Emotional Intelligence and Change Management
Week 2: Intrapersonal Awareness
Week 3: Intrapersonal Management
Week 4: Conflict Management and Leadership
Week 5: Social Intelligence
Week 6: Communication and Influence
Week 7: Motivation and Goal Setting
Week 8: Applying Emotional Intelligence
Taught by
Dr. Shweta Gakhreja