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Indian Institute of Technology, Kharagpur

Managing Change In Organizations

Indian Institute of Technology, Kharagpur and NPTEL via Swayam

This course may be unavailable.


The course aims to equip students to develop themselves into a critically reflective and capable scholar, practitioner, or a manager who can facilitate the change process in their organizations and can act as change leaders. The major objective of the course is to help students to understand why organizations need to change, how to scan the environment and find out the need for change, what are the various types of change taking place in organizations, and one can diagnose the kind of change organizations require? The course will offer students tools and framework for the diagnosis for organizational change which would enable them to understand the change process in order to better implement the change. The course will also discuss various approaches to change management, issues faced by change managers like barriers to change and how to overcome resistance to change, how to communicate change for better participation of people in the change process, and how to ensure that change is sustainable. Finally, we would relate change management with innovation and learning organization to show that how effective change management can help organizations to be more innovative, sustainable in the long run and compete in an ever changing environment INTENDED AUDIENCE : MBA/PGDM/MBA(HR)MHRMPREREQUISITES : NILINDUSTRY SUPPORT : IT Companies/ R & D Companies/ Pharma Companies/ Manufacturing and Services sector


Week 1 : Nature of Organizational Change, Perspectives of Organizational Change, image of change managers Type of change: Incremental vs. transformationWeek 2 : Identifying the need for change: external and internal pressure for change; Scope of change: culture, strategy, technology, people management system, structureWeek 3 : Diagnosing organizational change: models and frameworks for change; managing resistance to changeWeek 4 : Implementing change: Organizational development approaches to change; contingency and process based approachesWeek 5 : Linking vision and mission with change; leading change, politics of change, factors affecting changeWeek 6 : Communicating change, strategies for change communication, sustaining change; Evaluating change, the role of change agentsWeek 7 : Organizational change and innovation, Linking change management with organizational learning and learning organizationsWeek 8 :Case examples and successful change management efforts in Indian organizations, Turnaround strategies, strategic convergence and learning from change , organizational effectiveness and change

Taught by

Prof. KBL Srivastava



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