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MS-21: Social Processes and Behaviour Issues

IGNOU via Swayam

Overview

A Manager in any type of organisation has to deal with people. So, it is necessary to understand the behaviour of individuals. This course basically deals with the dynamics of individual and organisation. The objectives of this particular course is to make the future and present work force to understand the reasons for the kind of behaviours that occurs in an organisation and what are the reasons for the same. Once you understand the basis of that one can analyse and deal with the people who work for you in a better manner.This course explain the different processes of individual, organisation and society. Finally it gives an undertstanding about emerging trends in the present day context.To be a better manager this course helps in understanding Human Behaviour.

Syllabus

Course layout

Week 1
Unit 1. Social Processes and Organisation in dynamic environment

Week 2
Unit 2. Organisational Processes
Unit 3. Individual Processes

Week 3
Unit 3. Individual Processes
Unit 4. Organisational Communication processes

Week 4
Unit 5. Leadership and decision making
Unit 6. Organisational Power and Politics

Week 5
Unit 6. Organisational Power and Politics
Unit 7. Diversity Management

Week 6
Unit 7. Diversity Management
Unit 8. Organisational Culture

Week 7
Unit 9. Personality
Unit 10. Learning

Week 8
Unit 10. Learning
Unit 11. Perception and Attribution

Week 9
Unit 12. Motivation
Unit 13. Group dynamics and team building

Week 10
Unit 14. Counseling and behaviour modificationUnit 15. Conflict and stress management

Week 11
Unit 15. Conflict and stress management
Unit 16. Negotiating strategies

Week 12
Unit 17. Employee Empowerment

Week 13
Unit 18. Organisational Citizenship Behaviour

Week 14
Unit 19. Organisational inclusiveness

Week 15
Unit 20. Corporate Social ResponsibilityUnit 21. Positive approaches to work behaviour

Week 16
Unit 21. Positive approaches to work behaviour

Taught by

Prof. Srilatha

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