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Overview

IS SUPPLY CHAIN AN INTEGRAL PART OF BUSINESS PROCESSES?It is the question that needs to be answered and understood before you choose this course. Imagine you are buying a computer, what do you look for and want, you look for “Intel inside”, Standardized configurations and Compatibility but buy a less expensive computer that is unique and “just for myself” one.In today’s hypercompetitive market space, supply-side Commoditization and demand-side customization is the challenge faced by many organizations.So how can a Corporate meet this expectation of a customer that is you?The experience of successful brands indicates that they integrate business processes of demand management and supply chain management to customer life cycle.So, supply chain management is a core activity that has a high impact on efficiency and productivity in an organization.The other questions you would like to get answers for would be1. At what level of management or which functional manager should have knowledge of the supply chain?The knowledge of the supply chain is essential for all managers as it integrates all business processes that start from receiving inbound products to shipping outbound orders2. Is supply chain management applicable for only large- scale organizations? No, it is applicable for all organizations and the best supply chain practices can be learnt from Mumbai Dabbawalas.So, my dear learners, I welcome you all as future Entrepreneurs and Managers to the course in supply chain management.


Learning Goals:The learning goals are to1. Understand the tactics to manage the interactions of the business functions2. Gain insights on demand management function and its integration with the supply chain.3. Strategize on the enterprise knowledge and resources across the supply chain activities.Course objectives:The objective of the course is to impart knowledge and competencies for:1. Designing supply chain strategies.2. Recognizing supply chain integration to support products in the various product life cycle.3. Balancing logistics, manufacturing and inventory policies with demand and customer satisfaction.4. Leveraging organizational capabilities and resources across supply chain business processes.5. Designing lean but agile supply chains that integrate green initiatives.6. Implementing e-supply chain management systems.Topics covered:• Supply chain management practices and strategies.• Integrated model of Customer Life Cycle, Demand Management, and Supply Chain Management.• Supply chain forecasting - techniques and tools.• Supply chain processes (procurement and sourcing transportation and distribution, inventory management, manufacturing, and operations).• Integration of supply chain processes.• Leveraging cost and risk through supply chain management systems• Lean and agile supply chain models• Green supply chain initiatives and practices• Supply chain management systems and its integration with enterprise resource planning and Customer Relationship Management.PedagogyThe learning experience will include lectures, case studies, simulated games, and exercises.I welcome you all to be a part of this learning to gain insights and Competencies in Supply Chain Management and be successful in implementing it in your future organizational activities.

Syllabus

COURSE LAYOUT

Weekly PlanWeek 1 Weekly Lecture Topics Supply Chain Management Practices and Competitiveness W1.I.Supply Chain Management Introduction W1.M1. Supply Chain Management (SCM): Meaning, Practices and Strategies W1.M1.A – Supply Chains W1.M1.B – Integrated Supply Chain Management W1.M1.C – Supply Chain – Goals and Objectives W1.M2. Supply Chain Performance, Strategic fit and Competitive advantage W1.M2.A – Business Environment and Supply Chain Competitiveness W1.M2.B – Strategic Supply Chain Management W1.M2.C – Drivers and Challenges of Supply Chain W1.C.Conclusion Weekly Assessment - MCQ Week 2 SCM Models and Strategies W2.I.SCM Models and Strategies W2.M3. Integrated Model of Customer life cycle, Demand Management and SCM W2.M3.A -Customer Life Cycle and Supply Chain W2.M3.B -Demand Chain Management W2.M3.C.-Digital Integration, Value Systems and Cross Functional Relationships W2.M4. Supply Chain Models W2.M4.A – Performance Management and Supply Chain Models
W2.M4.B – SCOR Model W2.M4.C – Supply Chain Models W2.M5. Push and Pull Strategies in Supply Chain Management W2.M5.A – Process view of Supply Chain W2.M5.B – Push and Pull Supply Chain W2.M5.C - Push and Pull Supply Chain Strategies W2.C.Conclusion Weekly Assessment - MCQ
Week 3 Co-ordination and Sustainability
W3.I.Co-ordination and Sustainability in Supply Chain Weekly Assessment - MCQ Assignment -1W3.M6 Supply Chain Co-ordination W3.M6.A – Co-ordination in Supply Chain Management W3.M6.B – Bullwhip Effect W3.M6.C – Supply Chain Co-ordination Mechanisms W3.M7. Sustainability in Supply Chain
W3.M7.A – Sustainability in SC
W3.M7.B - Ways to make SC Sustainable W3.M7.C – Triple Bottom Line W3.C.Conclusion
Week 4 Demand Forecasting and Planning
W4.I.Demand Forecasting and Planning - Intro W4.M8. Demand Forecasting in Supply Chain W4.M8.A – Demand Forecasting W4.M8.B – Forecasting Methods W4.M8.C - Steps in Forecasting W4.M9. Aggregate Planning in Supply Chain W4.M9.A – Aggregate Planning W4.M9.B – Aggregate Planning Strategies W4.M9.C - Aggregate planning - An example W4.M10. Managing Supply and Demand
W4.M10.A – Managing Supply and Demand W4.M10.B – Approaches in Supply Management W4.M10.C – Approaches in Demand Management W4.C.Conclusion Weekly Assessment - MCQ
Week 5 Inventory Management in Supply Chain
W5.I. Inventory Management in SCM – IntroW5.M11. Inventory Management – Economies of Scale in Supply Chain
W5.M11.A – Cycle Inventory and Supply Chain W5.M11.B – Impact of Economies of Scale on Cycle Inventory W5.M11.C - Impact of Quantity Discount on Cycle Inventory in SC W5.M12. Managing Uncertainties in Supply Chain inventory W5.M12.A – Supply Chain Uncertainties on Safety Stock W5.M12.B - Replenishment Policy on Safety Stock W5.M12.C – Impact of Aggregation on Safety Inventory W5.M13. Optimal level of Product Availability W5.M13.A – Product Availability W5.M13.B – Methods in Determining Product Availability W5.C.Conclusion Weekly Assessment - MCQ
Week 6 Financial Evaluation, Pricing and Revenue Management in Supply Chain
W6.I. Financial Evaluation, Pricing and Revenue Management In Supply Chain –Intro W6.M14.Financial Evaluation of Supply Chain Decisions W6.M14.A – Supply Chain Design : Evaluation of Cash Flow Using NPV W6.M14.B - Intra Company Transfers and Transfer Pricing Methods W6.M14.C - Evaluation of Intra Company Transfers Using Transfer Pricing W6.M15. Pricing and Revenue Management in Supply Chain W6.M15.A - Aspects of Cost Savings for Pricing and Revenue Management in Supply Chain W6.M15.B - Value Added and Non - Value Added Activities in Pricing and Revenue Management W6.M15.C - Activity Based Costing in Pricing and Revenue Management W6.M16. Pricing and Revenue Management in Supply Chain – Specific Industrial Sectors W6.M16.A - Pricing - Customer Segments W6.M16.B - Pricing - Perishable Goods W6.C.Conclusion Weekly Assessment - MCQ Assignment - 2
Week 7 Performance, Control, Risk Management and Seamless Supply Chains W7.I. Performance, Control, Risk Management and Seamless Supply Chains–Intro W7.M17.Performance Measurement and Controls in Supply Chain W7.M17.A - Supply Chain Performance Measurement and Control Mechanism W7.M17.B - Supply Chain Performance and Control - Throughput Dollar Days [TDD] W7.M17.C - Supply Chain Performance and Control - Inventory Dollar Days [IDD] W7.M18 Supply Chain Risk Management W7.M18.A - Information and Money Flow Disruptions and Risk Management Strategies W7.M18.B - Material Flow Disruptions and Risk Management Strategies W7.M19 Key Business Processes for Seamless Supply Chain W7.M19.A - External Integration Strategies in the Supply Chain W7.M19.B - Supply Chain Maturity Reference Model W7.C.Conclusion Weekly Assessment - MCQ
Week 8 Supply Chain Globalization and Service Supply Chains
W8.I - Supply Chain Globalization and Service Supply Chains- Intro W8.M20. Supply Chain Globalization
W8.M20.A - Importance of Supply Chain Globalization W8.M20.B - Supply Chain Globalization in Manufacturing and Service Sector W8.M20.C - Co-ordination of Global Supply Chain W8.M21. Purchasing in Global Supply Chain W8.M21.A - Fundamentals of Purchasing in Global Supply Chain W8.M21.B - Global Purchasing Trends W8.M21.C - Purchasing in Global Supply Chain- Critical Success Factors W8.M22. SCM in Service Sector
W8.M22.A - Supply Chain Management Practices W8.M22.B - Service Supply Chain W8.M22.C - Significance of SERVQUAL in Supply Chain W8.C.Conclusion Weekly Assessment - MCQ
Week 9 Manufacturing Process Integration, Matching Supply Chain and Products, Business Model for Outsourcing W9.I. Manufacturing Process Integration, Matching Supply Chain and Products, Business Model for Outsourcing - Intro 9.M23. Manufacturing Process Integration W9.M23.A - Internal Integration W9.M23.B - Manufacturing Process Integration and Enterprise Resource Planning W9.M24. Matching Supply chain with Products W9.M24.A - Functional and Innovative Products W9.M24.B - Matching Functional and Innovative Products with Supply Chain W9.M25. Business Models and Sourcing
W9.M25.A - Outsourcing Business Model : Make or Buy Decision W9.M25.B - Supplier Segmentation Matrix and Outsourcing Strategies W9.C.Conclusion Weekly Assessment - MCQ Assignment - 3
Week 10 Facility Decision, Location Planning, Transportation and Warehousing in SCM W10.I. Facility Decision, Location Planning, Transportation and Warehousing in SCM - Intro W10.M26.Facility Decisions and Location Strategy W10.M26.A - Factors affecting Facility Network Design Decision W10.M26.B - Impact of Network Decision and Framework for Facility Design Network Decision W10.M26.C - Analytical Methods for Evaluating Locations W10.M27. Transportation and Warehousing Decisions W10.M27.A - Role and Principles of Transportation in a Supply Chain W10.M27.B - Transportation Modes and Economies W10.M27.C - Warehousing : Objectives, Types and Strategy W10.C.Conclusion Weekly Assessment - MCQ
Week 11 Integrated Logistics, Procurement Management and Mass Customization in SCM W11.I. Integrated Logistics, Procurement Management and Mass Customization - Intro W11.M28. Integrated Logistics Management W11.M28.A - Concepts and Components of Integrated Logistics Management W11.M28.B - Activities of the Integrated Logistics Systems W11.M28.C - Barriers and Factors Affecting Integrated Logistics Systems W11.M29. Procurement Management W11.M29.A - Strategic Importance of Procurement Management in Supply Chain W11.M29.B - Strategic Sourcing W11.M29.C - Purchase Process W11.M30. Mass Customization in Supply Chain W11.M30.A - Mass Customization and Approaches W11.M30.B - Supply Chain Management and Strategies W11.M30.C - Challenges of Mass Customization and Customization Strategies W11.C.Conclusion Weekly Assessment - MCQ
Week 12 Agile, Lean and Green Supply Chain Management W12.I. Agile, Lean and Green Supply Chain Management - Intro W12.M31. Agile Supply Chain Management W12.M31.A - Agile Organizations and Strategic Importance W12.M31.B - Agile Supply Chain Management Practices W12.M32. Lean Supply Chain Management W12.M32.A - Lean Supply Chain Management Practices W12.M32.B - Leagile Supply Chain Management W12.M33. Green Supply Chain Practices W12.M33.A - Green Supply Chain: Drivers and Practices W12.M33.B - Relationship Model, Green Supply Chain, Lean Supply Chain and Organization Performance W12.C.Conclusion weekly Assessment - MCQ
Week 13 Supply Chain Management for e-Commerce and Digital Supply Chains
W13.I. Supply Chain Management for e-Commerce and Digital Supply Chains – Intro W13.M34. Service response logistics and supply chain management in e- business
W13.M34.A - Supply Chain Models for e-commerce W13.M34.B - Supply Chain for e-commerce: Challenges and Solutions W13.M34.C - Supply Chain for e-commerce: Reverse Logistics and Refund Policy W13.M35. Information Technology in Supply Chain W13.M35.A - IT and its Role in SCM W13.M35.B - Digital Supply Chain W13.M35.C - IT enabled Supply Chain Transformation W13.C.Conclusion Weekly Assessment - MCQ
Week 14 Supply Chain Analytics and Predictive Analytics for SCM
W14.I. Supply Chain Analytics and Predictive Analytics for SCM- Intro W14.M36. Supply Chain Analytics W14.M36.A - Business Analytics: Concepts and Components W14.M36.B - Supply Chain Analytics: Portfolio and Characteristics W14.M36.C - Supply Chain Analytics: OLAP Operations W14.M37.Planning and Predictive Analytics for Supply chain W14.M37.A - Predictive Analytics W14.M37.B - Predictive Analytics Models W14.M37.C - Application of Predictive Analytics in SCM W14.C.Conclusion Weekly Assessment - MCQ

Week 15 Business Analytics for Supply Chain Optimization, Fuzzy Logic,Blockchain Technology, and Supply Chain Integration
W15.I. Business Analytics for Supply Chain Optimization, Fuzzy Logic, Blockchain Technology, and Supply Chain Integration - Intro W15.M38. Business Intelligence and Analytics for Supply Chain Optimization W15.M38.A - Role of Business Analytics in Supply Chain Optimization. W15.M38.B - Frequent Pattern Mining and Association Rules – An example W15.M39. Fuzzy Logic and Blockchain applications to Supply Chain W15.M39.A - Fuzzy Logic Applications in Supply Chain W15.M39.B - Blockchain Technology: Concept and Application in Supply Chain W15.M40. Integration of SCM, ERP and CRM systems W15.M40.A - Integration Of SCM, ERP And CRM : Application of Value Stream Mapping W15.M40.B - Advantages of Value Stream Mapping for Supply Chain Integration W15.C.Conclusion Weekly Assessment - MCQ

Taught by

Prof. P. Chitramani

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