This is the first part of the two part course (TQM-I, TQM-II) and will cover topics ranging from TQM, Kaizen, Elementary concepts related to quality assurance, Basic Statistical Concepts and Control of Accuracy and Precision, Process Capability, SPC, Acceptance Sampling and Quality Management Systems, ISO 9000, etc. Important For Certification/Credit Transfer: Weekly Assignments and Discussion Forum can be accessed ONLY by enrolling here Scroll down to Enroll Note: Content is Free! All content including discussion forum and assignments, is free
INTENDED AUDIENCE : Masters in Business Administration, Masters in Economics, Masters in Statistics/Mathematics, Masters in Industrial Engineering, Masters in Operations Research/Operations Management, Phd in related fields as mentioned above.PREREQUISITES : Probability & StatisticsINDUSTRY SUPPORT : All service, manufacturing, industry, government department, any type of private industry.
The main topics covered in the course are:
Total Quality Management and Quality Management Philosophies
Customer Value Evaluation, Kaizen, Problem Solving and Quality Management
Elementary concepts related to 7 Old and 7 New Tools for quality Assurance
Basic Statistical Concepts and Control of Accuracy and Precision