In CRM Domestic Voice course you will be introduced to the interesting world of Business Process Outsourcing.This course will provide an overview of basic grammar which can enable you to speak English correctly. It gives you insight on team building and working effectively in a corporate environment. It helps you to create a work life balance by focusingon time, stress and anger management. Also you will also learn about computers which are indispensable to get a job in today’s world.
Lesson-1 : Introduction to Business Process Outsourcing (Pdf)
Lesson-2 Basic Communication at The Workplace (Pdf)
Lesson-3 Advanced Communication at The Workplace (Pdf)