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Transform Your Business with Salesforce Customer Success

Salesforce via Trailhead

Overview

Learn how Salesforce Customer Success can help your company embrace opportunities of the Fourth Industrial Revolution.
  • Learn how the Salesforce Customer Success Group can help you achieve your goals.
  • Learn how the Fourth Industrial Revolution affects business, society, and individuals.
  • Explore trends causing companies to transform their products and customer relationships.
  • Learn how Salesforce Architects can help you implement new technology at your company.
  • Learn how Salesforce can help protect your customers from business disruptions.
  • See how Salesforce can help you create experiences customers love.
  • Learn how Salesforce can help you redesign your business to drive greater success.

Syllabus

  • Salesforce Customer Success Group
    • Get Started with Salesforce Customer Success Group
    • Drive Salesforce Adoption with Salesforce Customer Success Group Programs and Tools
  • Impacts of the Fourth Industrial Revolution
    • Understand the Impact of the Fourth Industrial Revolution on Business
    • Understand the Impact of the Fourth Industrial Revolution on Society and Individuals
  • Digital Transformation
    • Learn About Digital Transformation
    • Learn About the Challenges and Opportunities of Digital Transformation
  • Salesforce Architects
    • Use Technology to Innovate
    • Get Support from Salesforce Architects
  • Priority Support Services
    • Get Started with Priority Support Services
    • Minimize Disruption with Proactive Monitoring
    • Resolve Issues Sooner with Premier Priority
    • Run Your Business Better with Technical Account Managers
  • Salesforce Envision
    • Understand the Business Value of Design
    • Discover Salesforce Envision
  • Salesforce Expeditions
    • Learn About Salesforce Expeditions
    • Learn About Expedition Focus Areas

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