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Udemy

Advance IT Troubleshooting for Desktop Support Professional

via Udemy

Overview

Learn advance Windows 11/10 IT troubleshooting skills to get growth in your Desktop Support / System Administration job

What you'll learn:
  • You'll learn some easy solution for complex problems which you face in IT Support jobs.
  • You'll feel confident by learning and resolving most common problems related to systems.
  • You'll learn to prepare a virtual test lab on Hyper-V Virtualization technology for practice without any worry.
  • Installing Windows 10 and Make Bootable USB with CMD without any third party tool.
  • Resolve most of by perform advance System Troubleshooting without Reboot the system.
  • Optimize System Performance (Fix Slowness Issue) by tweak Startup, Service, Cleanup disk & Apps Etc..
  • Active Directory Setup from scratch
  • Active Directory Introduction
  • File System Related Troubleshooting
  • Windows 11 / 10 Command line Administration

You'll learn advanced Windows 10 and Windows 11 IT troubleshooting IT Support skills which require on the job in this course by a Microsoft Certified Solutions Expert (MCSE) certified trainer.

You'll be able to prove yourself by learning advanced Windows 10 and Windows 11 IT troubleshooting knowledge while working as a Desktop support technician, technical support, or system administrator profile.

  • We'll create a virtual PC where you can practice without worry because changes made on the virtual PC will not affect your main physical system.

  • I hope you've basic knowledge of Windows 10, Windows 11, Active Directory Domain, PowerShell, and have a system for practice.


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· 5 stars, “ Very Helpful for my career” - Akouete Avessou

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We'll cover the below Modules in this course:

Prepare Virtual Test lab

· Install Hyper-V on Local System

· Create Virtual Machine (VM)

· Download Free Evaluation OS Image

Installing Windows

· Installing Windows 10

· Hyper-V Interface Overview

· Increase Disk and Memory

· Use of Snapshot (Time Saving)

· Make USB Bootable with GUI Tool

· Make USB Bootable with Command (CLI Tool)

· Access Boot Menu

Troubleshooting without Reboot

· Fix stuck Windows service

· Fix Not Responding Application or Desktop

· Logoff Another User Manually

· Logoff user Remotely through PowerShell

· Delay in Replication of Assigned Permission

· Fix Domain Trust issue without Re-joining & Reboot

Optimize System Performance (Fix Slowness Issue)

· Monitor CPU, Memory & HDD Utilization

· Find & Kill High Utilization Process

· Check Startup time and Reboot

· Uninstall unwanted applications

· Run Disk Cleanup (Not Required System Files)

· Deep Cleaning Through TreeSize Free Tool

· Defragment Disk

· Disable Startup Applications

· Disable Unwanted Services

Active Directory Setup (Optional)

· Introduction

· Create Virtual Machine for Server 2019

· Install Windows Server 2019

· Rename System Name

· Server Manager Introduction

· Install Active Directory Role

· Promote Active Directory Domain Controller

· Set Static IP Address

Active Directory Introduction

· Active Directory Users and Computers (ADUC)

· Active Directory Administrative Center (ADAC)

· Manage Users (User Account, Service account, Group)

· Domain Rejoining

· Computer Accounts

· Info about Default Quota for Rejoining System

· Check Password Expiration and Account Status

File System Related Troubleshooting

· Recycle Bin Settings

· Cleanup Recycle Bin Data of Multiple Users Profile (Advance)

· Close Locked Open Files on File Server

· How To Fix Filename Is Too Long Issue

Useful Tricks for System Troubleshooting

· Configure Auto-Login setting on Windows

· Execute Application in System Account Context

Windows 11/10 Command-line Administration

· Install Windows 11 Virtually

· Introduction of Available Command line Tools

· Part-1 Get Installed App Details Through Commands

· Part-2 Get Installed App Details Through Commands


Many more lectures are in progress and will get updated in this course soon........

Taught by

Techi WIZ

Reviews

4.2 rating at Udemy based on 237 ratings

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