What you'll learn:
- Navigate the six most challenging workplace personalities with confidence
- Transform difficult conversations into productive dialogue
- Protect your well-being while maintaining professionalism
- Move from reactive responses to strategic solutions
Ever wanted to scream into a pillow because of a challenging colleague? Or felt your stomach drop when a certain name appears in your inbox? You're not alone – and more importantly, you're in the right place.
Transform How You Handle Challenging Workplace Relationships
In this practical, strategy-packed course, you'll learn how to:
Navigate the six most challenging workplace personalities with confidence
Transform difficult conversations into productive dialogue
Protect your well-being while maintaining professionalism
Move from reactive responses to strategic solutions
What Makes This Course Different?
No theoretical fluff – just real-world strategies that work. You'll get:
Practical scripts you can use tomorrow
Specific techniques for each difficult personality type
Step-by-step frameworks for tough conversations
The CHILL OUT system for maintaining your composure
What You'll Learn
Module 1: Understanding Difficult Personalities
The six types of challenging people you'll encounter
How to spot their patterns before they impact you
Why they behave the way they do (and why it matters)
Module 2: The CHILL OUT System
A proven framework for handling any difficult interaction
Practical techniques for staying composed under pressure
Strategic responses that maintain relationships
Module 3: Real-World Applications
Scripts for common challenging scenarios
Strategies for virtual and in-person interactions
How to protect yourself while staying professional
Module 4: When Things Get Tough
What to do when nothing seems to work
When and how to involve others
Protecting your well-being and career
This Course is Perfect For:
Professionals dealing with challenging colleagues or bosses
Leaders managing difficult team dynamics
Anyone wanting to build confidence in tough conversations
Those looking to advance their career through better relationships
What's Included:
Tactical tips and tools you can use immediately
Real-world scripts and scenarios
Practice exercises and reflection activities
Downloadable resources and cheat sheets
Remember: You can't change difficult people, but you can absolutely change how you handle them. Ready to transform your workplace interactions?
Join us for this interactive, engaging course!
Deborah Grayson Riegel and Sophie Riegel
