This course is designed to give users an understanding and the skills to troubleshoot Windows 10.
What you'll learn:
Use the Troubleshooting tools
Troubleshoot the Boot Process and Drivers
Troubleshoot the Logon Process and User Profile Issues
Troubleshoot Networking Issues
Troubleshoot Network Resource Access Issues
Troubleshoot Group Policies
Troubleshoot Direct Access
Troubleshoot Lost Data
This course is designed to give users an understanding and the skills to troubleshoot Windows 10. In this course, students will become familiar with the troubleshooting process and available tools including the Task Manager, Resource Monitor, Performance Monitor, Reliability History, Event Viewer, and Steps Recorder. Students will be able to troubleshoot the boot process and drivers, resolve BCD and Hard Drive boot issues, as well as driver issues. Students will troubleshoot login and user profile issues, and resolve broken trust issues, troubleshoot network issues, resolve DHCP and DNS issues, troubleshoot group policies, Direct Access, and work with data loss issues.
This IAAP-certified counts for 4.25 recertification points for the CAP certification under the Technology and Information Distribution content area.
Email email@example.com with proof of completion of the course to obtain your certificate.