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FutureLearn

UX Design Strategy and Application

Canva via FutureLearn ExpertTrack

Overview


Understand the UX design process and gain vital UX skills

Develop UX skills in customer journey mapping, service design and customer profiling.

Syllabus

Courses under this program:
Course 1: UX Design Strategy and Application: Customer Journey Mapping
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Explore customer journey mapping and its role in ensuring quality user experience.

Course 2: UX Design Strategy and Application: Customer Profiling and Design Sprints
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Learn about the role of customer profiling and design sprints in creating positive user experiences.

Course 3: UX Design Strategy and Application: Strategy, Innovation and the Future of Work
-Discover the role of creativity, innovation and strategy in UX design and consider the benefits and challenges of remote working.

Taught by

Nuno Sobrinho

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