Building Platforms With Empathy and YAML at the LEGO Group

Discover how platform teams at The LEGO Group build Kubernetes-based platforms with empathy and YAML in this 22-minute conference talk. Follow along as Mads Høgstedt Danquah and Christian Trolle Mikkelsen share their experiences leading platform teams that provide the foundational infrastructure keeping factories running and powering cloud services for one of the world's most beloved brands. Learn how multiple platform teams collaborate to deliver a coherent user experience through APIs and Baseplate (an internal development portal), how standardized telemetry enables effective end-user operations, and how empathy-driven collaboration helps engineers create exceptional products. The speakers draw parallels between great platforms and great LEGO builds—both require the right components that fit together systematically to enable creativity and ambitious construction.