DevOps Is More About Customer Feedback and Quick Learning Than Culture, Process and Tools

In this 23-minute conference talk from DevOpsDays NYC 2018, Kishore Jalleda challenges common misconceptions about DevOps, arguing that it extends beyond just developers doing operations or continuous deployment to production. Explore why DevOps is fundamentally about customer feedback and quick learning rather than merely culture, process, and tools. Discover four major DevOps patterns from a customer perspective, along with anti-patterns to avoid. Benefit from insights gathered over more than a decade of operating some of the world's top internet sites and games. Learn how to refocus your DevOps transformation to create genuine value for customers instead of simply claiming DevOps status without understanding its true spirit and purpose.