Don't Panic! Effective Incident Response

Learn effective incident response strategies in this 32-minute conference talk by Daniel Afonso at Conf42 DevOps 2025. Explore the fundamentals of incident response, understand the distinction between regular and major incidents, and master the essential steps for handling technical emergencies efficiently. Discover the critical roles team members should play during incidents, identify common pitfalls to avoid, and gain practical insights to improve your organization's incident management processes. The presentation provides a comprehensive framework for responding to technical problems with confidence and clarity, helping teams minimize downtime and maintain service reliability.