This course aims to help individuals improve their English language skills and etiquette in the workplace. By completing the course, learners will be able to prepare for interviews, make suggestions, introduce themselves, make polite requests, offer help, apologize, give praise, check information, disagree, work long hours, open presentations, make pitches, give feedback, talk on the phone, refuse politely, place orders, write emails, explain misunderstandings, set agendas, ask for help, maintain health and safety, handle emergencies, book accommodations, complain, deliver bad news, maintain professionalism, make cold calls, negotiate deals, manage projects, book travel, clinch deals, brief managers, work with new colleagues, handle difficult staff, maintain good customer relations, discipline staff, undergo appraisals, create business proposals, conduct customer research, deal with IT support, deliver elevator pitches, take charge, clear up confusion, network, accept awards, make staff redundant, convey ideas, give instructions, prioritize tasks, book venues, work efficiently, present products, handle job offers, announce decisions, persuade others, and change opinions. The teaching method involves watching an animated series to learn the necessary language and skills. This course is intended for individuals who use English in their jobs or are seeking employment in English-speaking environments.
Overview
Syllabus
Do you work in an English-speaking environment? English at Work is the series for you.
How to prepare for an interview - 01 - English at Work has the answers.
Answering interview questions - 02 - English at Work helps..
Making suggestions is easy - 03 - English at Work shows you how.
Introduce yourself and make some friends - 04 - English at Work.
Make polite requests - 05 - English at Work would like you to watch.
How to offer help - 06 - English at Work is here to help.
Saying you're sorry - 07 - English at Work shows you how to apologise.
Saying 'well done!' - 08 - English at Work tells you how to give praise.
Checking information - 09 - English at Work checks that things are correct.
Disagreeing - 10 - English at Work gives you the language to disagree.
Working long hours? – 11 – English at Work gives you the language.
Opening a presentation – 12 – English at Work helps you start the right way.
Making a pitch – 13 – English at Work gets your pitch perfect.
Giving feedback – 14 – English at Work shows you how.
Talking on the phone – 15 – English at Work has the top tips for you.
Politely refusing something – 16 – English at Work helps you make polite refusals.
Placing an order – 17 – English at Work makes placing your order easy.
Writing an email – 18 – English at Work has the words for perfect emails.
Explaining a misunderstanding – 19 – English at Work helps you explain a mix-up.
Setting an agenda – 20 – English at Work sets the meeting agenda.
Asking for help – 21 – English at Work gets you the help you need.
Making polite requests – 22 – English at Work asks what you want politely.
Health and safety – 23 – English at Work has the phrases for you.
Language for emergencies – 24 – English at Work gets you out of danger.
Booking a hotel room – 25 – English at work reserves your room.
Complaining – 26 – English at Work tells you how to complain.
Delivering bad news – 27 – English at Work gives you the bad news.
Keeping things professional – 28 – English at Work gives you the phrases.
Making a cold call - 29 - Need to make a call? English at Work shows you how.
Negotiating - 30 - English at Work negotiates the best deal.
Project management - 31 - Need to manage a project? English at Work gives you the language.
Negotiating a deal - 32 - English at Work helps you get the best deal.
Booking a flight - 33 - English at Work gets you travelling!.
Clinching the deal - 34 - English at Work has the language for when you need to finish a deal.
Briefing the manager - 35 - English at Work helps you tell your boss important news.
Working with someone new? - 36 - English at Work helps you get on with new people at work.
Dealing with difficult staff - 37 - English at Work helps you work with others.
Good customer relations - 38 - English at Work shows you how to keep your customers happy.
Staff discipline - 39 - English at Work helps get the punishment right.
Having an appraisal? - 40 - English at Work helps you think about your work.
Health and safety - 41 - English at Work keeps you safe.
Business proposals - 42 - English at Work helps you make the perfect proposal.
Doing customer research - 43 - English at Work has the phrases for you.
Dealing with IT support - 44 - English at Work deals with your computer crisis!.
The 'elevator pitch' - 45 - English at Work helps you pitch your ideas.
Being in charge - 46 - English at Work helps you be the boss.
Clearing up confusion - 47 - English at Work keeps things clear!.
Networking - 48 - English at Work gets you the contacts.
Accepting an award - 49 - English at Work gets your speech word perfect.
Making someone redundant - 50 - English at work has to give someone the sack.
Conveying your ideas - 51 - English at Work helps you present your thoughts.
Telling someone what to do - 52 - English at Work shows you the ropes.
Taking telephone messages - 53 - English at Work helps you note it down.
Justifying your position - 54 - English at Work helps you explain your reasons.
Telling someone what to do - 55 - English at Work shows you the ropes.
Setting priorities - 56 - English at Work gets you organised.
Booking a venue - 57 - English at Work books the room.
Get it done quickly - 58 - English at Work gets you on track.
Presenting a new product - 59 - English at Work launches your business.
Getting the sack - 60 - English at Work covers the language of being fired.
Job offers - 61 - English at Work shows you how to offer and accept a job.
Announcing your decision - 62 - English at Work gives you the words.
Tom's tantrum - 63 - Language to persuade someone to change their mind - English At Work.
Getting down to business - 64 - English at Work gets you working.
Changing your mind - 65 - English at Work helps you explain.
The wedding! - 66 - English at Work is getting hitched.
Taught by
BBC Learning English
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Reviews
5.0 rating, based on 1 Class Central review
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Ahmed Rizk Al-JabriIt was a period full of information and wonderful conversations during which I was able to learn a lot of methods of dialogue during work, and that benefited me more because I am an Arab and the next period I applied for a job and that work requires an English language. The conversation course really benefited me and taught me a lot, not only in terms of learning conversation, but also The way I meet colleagues, how to ask for help from them, and how to respond when rejected.. With sincere thanks and appreciation.
