Ensuring Business Continuity with Embedded SRE Tools and Incident Management

Explore a 15-minute conference talk from PlatformCon 2023 focused on ensuring business continuity through embedded Site Reliability Engineering (SRE) tools and incident management. Discover how MercadoLibre integrates SRE practices into their platform, including uptime modeling, architectural reviews, reliability checks, and critical application processes. Learn about the implementation of load testing tools, centralized alert management, runbooks, and comprehensive event auditing for effective troubleshooting. Gain insights into how these embedded elements contribute to a robust reliability engineering approach, reducing cognitive load and simplifying delivery. Understand the importance of high availability in platform engineering and its impact on both developers and end-users. Join Oscar Mullin, Sr. Director of Platform Core Services and SRE at MercadoLibre, as he shares valuable insights on promoting a culture of reliability, reducing downtime, and enhancing developer and end-user satisfaction through integrated SRE practices and tools.