Overview
Syllabus
00:16 – Sales and leadership: Eisenhower's D-Day message
01:50 – The real purpose of the discovery call
03:57 – Authenticity over slide decks
04:52 – Will AI replace salespeople?
06:28 – Risk, value, and the importance of trust
07:38 – How trust combats indecision
09:15 – Mapping customer problems upstream and downstream
10:41 – Selling with insight into your customer’s customer
11:33 – Using AI to personalize sales outreach
13:41 – Tips for expanding access to stakeholders
16:10 – Happy talkers vs. true decision makers
18:04 – The role of social media and personal brand equity in sales
19:24 – Why every rep needs a personal brand
21:24 – How to build content discipline in B2B sales
22:24 – Great leadership traits in sales managers
24:44 – Leading with integrity and taking ownership
28:06 – The leadership lesson that shaped Mark’s career
31:56 – Supporting reps during tough quarters
33:00 – Time: your most valuable asset
33:46 – Mark’s 3 most important career assets: time, mind, and network
35:16 – Diversifying your network like an investment portfolio
37:29 – Can virtual onboarding work for sales reps?
39:44 – Simple KPIs: Mark’s “5 conversations” rule
41:10 – Why sales is a lifestyle, not a job
42:47 – The importance of continuous learning
44:25 – Charlie Munger’s mindset on lifelong learning
44:37 – Final takeaway: why you owe it to prospects to reach out
Taught by
Learnit Training