Explore incident handling and postmortem practices from NASA, NTSB, and CDC in this 36-minute conference talk at Strange Loop. Gain valuable insights on effective recovery strategies for complex systems, drawing lessons from aerospace, transportation, and medicine. Learn about proactive mitigation, probabilistic risk assessment, and crew resource management. Discover how these industries handle high-stakes situations, prevent recurring failures, and foster a culture of continuous improvement. Understand the importance of thought automation, human error analysis, and reporting systems in building resilient systems. Apply cross-disciplinary approaches to enhance incident management and analysis in the rapidly evolving field of Site Reliability Engineering (SRE).
Overview
Syllabus
Incident Insights Learning from NASA, NTSB, and the CDC
April 9, 2014
Tombstone Mentality
Proactive
Mitigation
Probabilistic Risk Assessment
Preparedness
Laguna Fire
Response
Thought Automation
Crew Resource Management
Never waste a good crisis
human error
Aviation Safety Reporting System
Future is coming faster than we think.
Taught by
Strange Loop Conference
