Measuring Program Performance: Best Practices for Test Program Evaluation

Learn essential strategies for measuring program performance through a 14-minute presentation from GSA's Cathay Beil, delivered at the Texting and Notification Working Group meeting. Explore key best practices for performance measurement and understand their critical importance in program evaluation. Gain insights from this March 2024 session, coordinated by the Aspen Institute Financial Security Program, which focuses on effective assessment methods for test programs and their outcomes. Discover practical approaches to determine program effectiveness and track success metrics that can inform future improvements and decision-making processes.