This course aims to provide an introduction to ITIL 4 Foundation in Arabic. The learning outcomes include understanding key concepts of service management, the four dimensions of service management, the ITIL Service Value System, and ITIL Management Practices. The course teaches essential skills related to IT service management. The teaching method involves video lectures delivered in Arabic. The intended audience for this course is individuals interested in IT service management and IT professionals looking to enhance their knowledge of ITIL 4 Foundation.
Overview
Syllabus
01-ITIL 4 Foundation (Introduction) By Eng-Nooreddin Tahayneh | Arabic.
02-ITIL 4 Foundation (Key Concepts of Service Management) By Eng-Nooreddin Tahayneh | Arabic.
03-ITIL 4 Foundation ( The Four Dimensions of Service Management) By Eng-Nooreddin Tahayneh | Arabic.
04-ITIL 4 Foundation (The ITIL Service Value System) By Eng-Nooreddin Tahayneh | Arabic.
05-ITIL 4 Foundation (ITIL Management Practices Part 1) By Eng-Nooreddin Tahayneh | Arabic.
06-ITIL 4 Foundation (ITIL Management Practices Part 2) By Eng-Nooreddin Tahayneh | Arabic.
07-ITIL 4 Foundation (ITIL Management Practices Part 3) By Eng-Nooreddin Tahayneh | Arabic.
Taught by
FREE4ARAB
