Navigating SRE/Incident Management

This conference talk by Shaalmali Raychaudhury at Conf42 SRE 2025 provides a comprehensive overview of Site Reliability Engineering (SRE) and incident management practices. Learn about the core components of effective incident management, including problem management methodologies and change management processes. Discover how to integrate these three critical areas for optimal system reliability. The presentation offers practical tips for managing incidents efficiently, strategies for handling challenging incident bridges, and valuable interview insights for professionals seeking roles in SRE and incident management. The 13-minute talk is structured with clear sections covering everything from foundational concepts to advanced techniques, making it suitable for both newcomers and experienced practitioners in the field.