Putting the Experience in UX: The Importance of Making Data Accessible

This conference talk explores how making data accessible to all organizational roles can transform business operations. Adriana Villela from Dynatrace and Marino Wijay from Kong Inc. demonstrate why observability shouldn't be limited to IT departments but extended to sales, marketing, finance, HR, and support teams. Through real-life experiences and everyday examples, learn how creating positive user experiences with unfamiliar data systems can spark curiosity and appreciation. Discover strategies for democratizing data access across your organization to unlock new insights and innovations. The 21-minute presentation from the CNCF (Cloud Native Computing Foundation) provides practical approaches to help non-technical teams leverage data effectively in their daily work.