This course on Servicenow aims to provide a comprehensive tutorial on understanding the Servicenow tool. By the end of the course, learners will be able to navigate the Servicenow environment, create tables and columns, configure dictionaries, design forms, manage user administration, implement security controls, work with various scripts and policies, set up workflows, integrate with external systems, and handle ITSM processes like Incident Management, Change Management, Problem Management, and Request Management. The course employs a tutorial-based teaching method and is suitable for beginners and developers interested in learning Servicenow.
Overview
Syllabus
CMDB And Discovery Tutorial | CMDB and Discovery Training in ServiceNow | Quick Discovery Set Up.
CMDB And Discovery Tutorial | ServiceNow Discovery | Mid Server Installation and Configuration.
CMDB And Discovery Tutorial | Discovery in ServiceNow | Credentials And Schedule Jobs | Part 3.
Full CMDB In 3 Hours with Real World demonstration | ITOM | I&R | Query Builder.
Agent Workspace | ServiceNow Agent Workspace | Setup Agent Workspace in 2:30H | Live Implementation.
Taught by
ServiceNow Helpdesk
