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Soft Skill Development

NPTEL and Indian Institute of Technology, Kharagpur via YouTube


PRE-REQUISITES: Basic knowledge in communication and a good understanding of English.

INTENDED AUDIENCE: For anyone keen to improve their soft skills.

INDUSTRIES APPLICABLE TO: All industries where soft skills are important will recognize the relevance of this course.

COURSE OUTLINE: While hard skills teach us what to do, soft skills tell us how to apply our hard skills in a social environment. The focus of the course is to develop a wide variety of soft skills starting from communication, to working in different environments, developing emotional sensitivity, learning creative and critical decision making, developing awareness of how to work with and negotiate with people and resolving stress and conflict in ourselves and others. The uniqueness of the course lies in how a wide range of relevant issues are raised, relevant skills discussed and tips for integration provided in order to make us effective in the workplace and social environments. The key areas addressed are conversation skills, group skills, persuasion skills, presentation skills, critical and creative thinking, emotional skills,
positive thinking and vocational skills.


Lecture 1: Understanding the Communicative Environment – I.
Lecture 2: Understanding the Communicative Environment – II.
Lecture 3: What to listen for and why.
Lecture 4: When to speak and how.
Lecture 5: Staring and Sustaining a Conversation.
Lecture 06: What to Present and How Part I.
Lecture 07: What to Present and How Part II.
Lecture 08: Multimedia Presentation : Understanding the Basics.
Lecture 09: Communication Styles.
Lecture 10: Speaking in Groups.
Lecture 11: The World of Visual Culture I.
Lecture 12: Visual Perception.
Lecture 13: The Aural : Its relevance and Impact.
Lecture 14: The Body and the Way It Communicates.
Lecture 15: The Face, Its Expressions and What It Says.
Lecture 16: Building Relationships.
Lecture 17: Understanding Group Dynamics - I.
Lecture 18: Understanding Group Dynamics - II.
Lecture 19: Groups, Conflicts and their Resolution.
Lecture 20: Social Network, Media and Extending Our Identity.
Lecture 21: How Emotionally Mature Are You.
Lecture 22: Improving Your Emotional Intelligence.
Lecture 23: Empathy.
Lecture 24: Intrapersonal Communication.
Lecture 25: Change Tolerance.
Lecture 26: Creativity : What Does It Mean.
Lecture 27: Creativity : A Detailed Exploration.
Lecture 28: Creativity : Activities Applied.
Lecture 29: Creativity at Workplace.
Lecture 30 : Creativity, Critical Thinking and Problem Solving.
Lecture 31: Motivating Oneself.
Lecture 32: The Art of Persuasion - I.
Lecture 33: The Art of Persuasion - II.
Lecture 34: From Persuasion to Negotiation.
Lecture 35: Leadership and Motivating Others.
Lectire 36 : Managing Time.
Lecture 37 : Managing Stress.
Lecture 38 : Resilience.
Lecture 39 : Work - Life Balance.
Lecture 40 : Applying Soft Skills to Workplace.

Taught by

Soft Skills Development



4.6 rating, based on 35 Class Central reviews

Start your review of Soft Skill Development

  • thank you... it is very useful.A soft skill is a personal attribute that supports situational awareness and enhances an individual's ability to get a job done. The term soft skills is often used as a synonym for people skills or emotional intelligence.
  • Sownika S
    "Embarking on a soft skills course was a transformative journey. The curriculum seamlessly blended theory with practical exercises, honing crucial interpersonal abilities like communication, teamwork, and adaptability. Expert instructors provided valuable insights, fostering a supportive environment conducive to growth. Engaging discussions and interactive sessions enriched the learning experience, allowing for personal reflection and skill refinement. Moreover, the course equipped me with versatile tools applicable in diverse professional and personal settings. Overall, the soft skills course proved invaluable, empowering me to navigate challenges with confidence and grace, while fostering meaningful connections along the way."
  • The soft skill course provided comprehensive training in communication, teamwork, and time management. Through engaging modules and interactive exercises, participants honed their interpersonal abilities and enhanced workplace effectiveness. The instructor's expertise and personalized feedback fostered a supportive learning environment, encouraging participants to apply newfound skills immediately. The course's practical approach and real-world examples ensured relevance and applicability, making it a valuable investment for personal and professional development.
  • Anonymous
    From the soft skill lectures I got to learn many things. This is really very helpful. Lectures were very really informative. The way of teaching and explaining the things was really very nice. I really learned many important skills from the sessions
  • Profile image for ATCHYA C R PSGRKCW
    I enjoyed this course very much. This course is easy to learn and develop our skill knowledge and useful for skill development activities. This course is much interactive to learn and develop our skill knowledge.
  • Domingos Faustino Malonda Nzau
    Tive um conjunto de temas bem desenvolvidos e proveitosos para a minha carreira proficional. Espero ser certificado é aprovado como Técnico nas minhas áreas de selecção.
  • Deepak Gulati
    It was amazing course by Prof. Priyadarshi. I got to learn very interesting and knowledgeable points in this Soft Skills Development course. It was a very good experience. Thanks
  • Profile image for NIKHIL HARIKUMAR
    The Soft Skills course offered by NPTEL is a comprehensive and insightful introduction to the essential non-technical skills that are crucial for success in today's competitive world. The course covers a wide range of topics, including communication…
  • Profile image for Vrushali Bawankar
    Vrushali Bawankar
    Very informative lecture to gain knowledge on soft skills development.course contains deep information which is helpful for personality development.
  • Profile image for Widmael Auguste
    Widmael Auguste
    The courses are so helpful specifically for people who serve as a consumer services..
    I do learn several things that I didn’t know before
  • Sultanur Saurav
    Nice content i like it it will more improve my skills nice content thank you so much its my pleasure to watch all video
  • Archana.J
    Network issues are there other than that it is already recorded video so it will be useful to grow our knowledge
  • Puja
    It's a very good platform to improve communication skills it's very usefull for beginners and advanced people
  • Profile image for Pooja Kandalkar
    Pooja Kandalkar
    Good course. So I understand more things in soft skill. The soft skill most important in the interview
  • Shobita Gaira
    It is a good course that includes the bacis of communication body language how to present the yourself in front of a group.

    It also deals with the social media and mass media communication and tells how one should present a slide show or a presentation.

    In the end it also suggests the reference books for further knowledge and information.
  • Profile image for Jalal Jehangir
    Jalal Jehangir
    This soft skills course exceeded expectations! Comprehensive content, engaging exercises, and real-world applications. Enhanced communication, teamwork, and adaptability. A valuable investment for personal and professional development. Highly recommended for skill refinement.
    Exceptional soft skills course! In-depth modules, interactive activities, and real-world applications. Significantly improved my communication, teamwork, and adaptability. A transformative experience for personal and professional growth. Strongly recommended for anyone aiming to elevate their skill set.
  • Kaveri Anil Shelke
    From the soft skill lectures I got to learn many things. This is really very helpful. Lectures were very really informative. The way of teaching and explaining the things was really very nice. I really learned many important skills from the sessions.

  • Narasimha Rao Thota
    Soft Skills is a term often associated with a person’s EQ which is Emotional Quotient, the cluster of personality traits, social graces, communication, language, personal habits, interpersonal skills, managing people, leadership, etc. Soft Skills ar…
  • Profile image for Aditya Mondal
    Aditya Mondal
    Objective. To describe and assess a course review process designed to enhance course quality. Design. A course review process led by the curriculum and assessment committees was designed for all required courses in the doctor of pharmacy (PharmD) p…
  • Profile image for Christy Emmanuel
    Christy Emmanuel
    The course is good & informative with variety of topics covered in it but the speakers are sounded very boring and there is no energy and enthusiasm levels in them. It could have made more interactive and interesting for the listeners.

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