Explore the power of mental models in system reliability engineering through this 37-minute conference talk from SREcon24 Americas. Delve into the techniques used by expert engineers to quickly analyze and diagnose issues during triage. Learn how to develop, extract, and manipulate mental models to gain clearer insights into complex systems. Discover the methods behind forming intentional mental frameworks and leveraging operational experience to enhance problem-solving skills in SRE contexts. Gain valuable knowledge from speaker Marianne Bellotti on improving your ability to interpret monitoring dashboards and formulate accurate hypotheses during critical incidents.
Overview
Syllabus
SREcon24 Americas - Triage with Mental Models
Taught by
USENIX