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YouTube

Triage with Mental Models - Enhancing Incident Response in SRE

USENIX via YouTube

Overview

Explore the power of mental models in system reliability engineering through this 37-minute conference talk from SREcon24 Americas. Delve into the techniques used by expert engineers to quickly analyze and diagnose issues during triage. Learn how to develop, extract, and manipulate mental models to gain clearer insights into complex systems. Discover the methods behind forming intentional mental frameworks and leveraging operational experience to enhance problem-solving skills in SRE contexts. Gain valuable knowledge from speaker Marianne Bellotti on improving your ability to interpret monitoring dashboards and formulate accurate hypotheses during critical incidents.

Syllabus

SREcon24 Americas - Triage with Mental Models

Taught by

USENIX

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