The Acquisition and Retention Imbalance

Explore the critical balance between customer acquisition and retention in this insightful Web Summit panel discussion. Join industry leaders Ragy Thomas from Sprinklr, Adi Azaria from Sisense, Nicolas Dessaigne from Algolia, and TV3's Andrew O'Donoghue as they delve into strategies for maintaining strong repeat customers while scaling business offerings. Gain valuable insights on customer retention techniques, the challenges of growth, and how to create lasting customer relationships in a competitive market. Learn from these experts' experiences and discover practical approaches to address the acquisition and retention imbalance in your own business.