Overview
Explore how artificial intelligence is revolutionizing business processes across various sectors in this insightful 17-minute Web Summit talk. Delve into IBM expert Chitra Dorai's analysis of AI's impact on work environments, from front office to back office operations, and discover unexpected areas where intelligent systems are being deployed. Gain valuable insights into AI's definition, its moonshot potential, emerging user patterns, and its transformative effects on customer care and mid-office functions.
Syllabus
Introduction
What is AI
The Moonshot
Patterns of users
Customer care
Mid office
Taught by
Web Summit