Customer Relationship Management Courses and Certifications

Customer Analytics

17 reviews

Explore customer analytics with the University of Pennsylvania's 5-week course. Learn data collection methods, predictive tools, and how analytics inform business decisions.

• Coursera
• 12 hours
• On-Demand
• Free Online Course (Audit)

Customer Relationship Management

8 reviews

Learn to develop customer relationships through a deepened understanding of the concepts and best practices of CRM.

• edX
• 6 weeks, 3-5 hours a week
• On-Demand
• Free Online Course (Audit)

SAP

SAP HANA Cloud Operations

1 review

Learn to operate SAP HANA Cloud, a managed database service, with SAP's 1-2 hour material. Topics include data storage, real-time processing, backup, recovery, and high availability.

• YouTube
• 1 hour 1 minute
• On-Demand
• Free Online Course

SAP

SAP HANA Tooling in SAP Business Application Studio

1 review

Explore new SAP HANA tooling functionalities in SAP Business Application Studio in this 1-2 hour program by SAP. Learn about Calculation View editor, service binding, and more.

• YouTube
• 1 hour 5 minutes
• On-Demand
• Free Online Course

Tutorials Point

Salesforce

1 review

Tutorix Brings Simply Easy Learning. Salesforce Brings Salesforce com apps. Tabs. Fields. Roll Summary. Field Dependency. Validation Rules. Page Layout. Record Types. Permission Set. Data management. Workflows. Approval process. Reports.

• YouTube
• 3 hours 30 minutes
• On-Demand
• Free Online Course

ActiveCampaign

ActiveCampaign How-To

Master ActiveCampaign's features with this 1-2 hour program. Learn to create automations, manage custom fields, set up integrations, and more.

• YouTube
• 1 hour 30 minutes
• On-Demand
• Free Online Course

ActiveCampaign

ActiveCampaign - Getting Started Course

Master ActiveCampaign in 1-2 hours with this comprehensive guide. Learn account setup, contact management, form creation, email campaigns, automation, and CRM pipeline management.

• YouTube
• 1 hour 30 minutes
• On-Demand
• Free Online Course

Amazon AppFlow

Learn to securely transfer data between SaaS applications and AWS services with Amazon's AppFlow in a 1-2 hour program by Amazon Web Services. No coding required.

• YouTube
• 1 hour 30 minutes
• On-Demand
• Free Online Course

SAP

The Universe of SAP Business Technology Platform in a Nutshell – Low/NoCode based Development

Syllabus:  Process Automation – October 26th, 2022 at AM CEST  proCode Development Abap/Cloud Native + DevOps with SAP BTP – November 2nd, 2022 at AM CEST  Data Warehousing – November 9th, 2022 at AM CEST  Application Operations for your Cloud-Nat…

• YouTube
• 56 minutes
• On-Demand
• Free Online Course

SAP

Deploy Serverless SAP Fiori Apps from the Kyma Runtime

Learn to build a minimalistic SAP Fiori application, dockerize modules, and deploy to SAP BTP, Kyma runtime in less than an hour with SAP's online material.

• YouTube
• 30 minutes
• On-Demand
• Free Online Course

SAP

SAP HANA Deployment Infrastructure (HDI) Administration

Learn SAP HANA Deployment Infrastructure (HDI) administration in under an hour with SAP. Understand HDI security setup, create administrators, and grant container access to DB users.

• YouTube
• 46 minutes
• On-Demand
• Free Online Course

SAP

Typescript and Cloud Application Programming Model

Learn to integrate TypeScript into Cloud Application Programming Model with SAP's concise guide. Understand its use in Node.js REST endpoints and its role in cloud programming.

• YouTube
• 55 minutes
• On-Demand
• Free Online Course

SAP

Tutorial - SAP HANA Cloud, Add User Authentication to Your Application

Learn to add user authentication to your SAP HANA Cloud application in under an hour with this SAP tutorial. Gain skills in creating and granting roles, adjusting routers, and testing.

• YouTube
• 27 minutes
• On-Demand
• Free Online Course

SAP

Tutorial - Creating a Multi-module SAP Fiori Project

Learn to create a multi-module SAP Fiori project using SAP Business Application Studio in under an hour. Gain skills in deploying projects to SAP BTP. Offered by SAP.

• YouTube
• 26 minutes
• On-Demand
• Free Online Course

SAP

HTML5 Apps integration with SAP Launchpad Service

Learn to integrate HTML5 apps with SAP Launchpad Service in under an hour. SAP's Benjamin Arbibe guides you through SAPUI5 app development, plugin creation, and dynamic tile implementation.

• YouTube
• 57 minutes
• On-Demand
• Free Online Course