Customer Retention Courses and Certifications

Introduction to Retention Marketing: Maximize Your Repeat Customers

Learn retention marketing strategies to build customer loyalty, increase repeat purchases, and create a strong community around your brand. Discover key metrics and practical techniques for long-term business growth.

• Skillshare
• 22 minutes
• On-Demand
• Free Trial Available

Coursera Instructor Network

Improving Customer Retention

33 ratings at Coursera

Learn strategies to transform customers into loyal advocates through effective retention practices, loyalty programs, and data-driven marketing techniques. Enhance customer satisfaction and brand loyalty.

• Coursera
• 2 hours 3 minutes
• On-Demand
• Paid Course

Coursera Instructor Network

Fundamentals of Customer Acquisition Management

11 ratings at Coursera

Explore customer acquisition strategies, branding principles, and analytics to attract and retain customers. Learn to craft effective campaigns, leverage market advantages, and make data-driven decisions across channels.

• Coursera
• 1 hour 44 minutes
• On-Demand
• Paid Course

Conf42

Enhancing Customer Retention through Personalization - AI-Powered Coupon Strategies in Retail

Explore AI-powered personalization strategies for enhancing customer retention in retail, covering data utilization, machine learning algorithms, and real-world case studies while addressing privacy challenges.

• YouTube
• 36 minutes
• On-Demand
• Free Video

Satisfacción garantizada: desarrolla estrategias de fidelización de clientes en línea

514 ratings at Coursera

Desarrolla estrategias efectivas de fidelización en e-commerce, aprende a medir la satisfacción del cliente, analiza tendencias de tiendas online y prepárate para una carrera en marketing digital y comercio electrónico.

• Coursera
• 1 day 2 hours 45 minutes
• On-Demand
• Free Online Course (Audit)

Customer Relationship Management

8 reviews

Learn to develop customer relationships through a deepened understanding of the concepts and best practices of CRM.

• edX
• 6 weeks, 3-5 hours a week
• On-Demand
• Free Online Course (Audit)

State Bank of India

Customer Lifetime Value for Financial Services

Explore Customer Lifetime Value in financial services, from core concepts to strategies for optimization. Learn to analyze customer behavior, improve retention, and leverage CLV analytics for business growth.

• edX
• 10 weeks, 2-3 hours a week
• On-Demand
• Free Online Course (Audit)

Accelerate Your Subscription Business

Discover proven strategies to boost engagement, revenue, and retention for subscription-based businesses through practical exercises and data-driven approaches.

• Pragmatic Institute
• On-Demand
• Paid Course

Strategies for Converting and Retaining Customers Online

113 ratings at Coursera

Learn effective strategies for online customer conversion and retention, including search engine marketing, PPC campaigns, landing page optimization, and customer journey analysis.

• Coursera
• 10 hours 45 minutes
• On-Demand
• Free Online Course (Audit)

Build Your Shopify eCommerce Store Step By Step (0 coding) - Shopify Online Store 2. 0 - Updated 202

Comprehensive guide to building and optimizing a Shopify store, covering setup, customization, marketing strategies, and customer retention techniques for e-commerce success.

• Skillshare
• 8 hours 30 minutes
• On-Demand
• Free Trial Available

Improving Customer Service (Live Online)

45 ratings at CourseHorse

Learn to exceed customer expectations, increase job satisfaction, and advance in the service industry with this Improving Communications course.

• CourseHorse
• 4 hours
• On-Demand
• $399.00

How to Deal with MAD Customers

Learn effective strategies to handle angry customers, understand their psychology, and transform negative interactions into positive outcomes. Gain confidence in addressing complaints and improving customer relationships.

• Skillshare
• 1-2 hours
• On-Demand
• Free Trial Available

Advanced eCommerce Strategies: Improve Your Shopify Store Conversion!

Master advanced eCommerce strategies to boost Shopify store conversions, including professional branding, customer value optimization, retargeting campaigns, email marketing, and avoiding common pitfalls.

• Skillshare
• 1-2 hours
• On-Demand
• Free Trial Available

Customer Service Excellence: How to Win and Keep Customers (Live Online)

8 ratings at CourseHorse

Learn the essential skills to provide exceptional customer service and gain a competitive advantage in today's business environment.

• CourseHorse
• 15 hours
• On-Demand
• $2,445.00

Building & Managing Customer Loyalty Programs

Learn strategies to create and maintain effective customer loyalty initiatives, enhancing customer retention and driving business growth through targeted rewards and engagement techniques.

• Study.com
• 1 hour 52 minutes
• On-Demand
• Paid Course