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Deakin University

Crisis Leadership

Deakin University via FutureLearn

Overview

Hone your leadership skills to effectively manage crises

Crises are common, varied, and pose significant challenges to organisations and their leaders. A working knowledge of crisis management and leadership is essential for leaders to ensure their organisations get through these adverse circumstances.

On this three-week course from Deakin University, you’ll be introduced to the concept of crisis leadership from an organisational perspective.

You’ll explore what crisis leadership entails through case studies, readings, videos, peer discussion, and learning activities as you learn how to build your leadership skills for managing crises more effectively.

Discover the importance of crisis management

You’ll delve into the different types of crises and explore how crisis management is experienced by individuals and organisations.

With this knowledge, you’ll reflect on your leadership role in the management of crises, and the importance of being a leader when dealing with these challenging situations.

Discover how to execute a successful crisis management plan

Once you have an understanding of crises, you’ll unpack the qualities and strategies to help you develop an effective management plan.

You’ll explore this within real-world contexts to understand how to apply your skills to the workplace.

Learn from the experts at Deakin University

By the end of the course, you’ll have the knowledge to successfully overcome the challenges of a crisis, and the confidence to effectively lead your team through the difficult period.

Learning from the specialists at Deakin University, you’ll benefit from their years of experience in leadership research and education.

This course is designed for those with managerial roles in their organisations and those who aspire to be future managers wanting to learn more about the necessary skills in managing crises.

You do not need to have any prior experience or qualifications, however, some basic knowledge about leadership is helpful.

Microsoft Office and Microsoft Teams.

Syllabus

  • Crises and crisis leadership
    • Introduction to the course
    • Defining crises
    • Crisis Leadership
    • Weekly Wrap
  • Personal attributes for effective crisis leadership
    • Charisma
    • Empathy
    • Decisiveness
    • Weekly Wrap
  • Strategies of effective leaders in times of crisis
    • Planning for crises
    • Communicating in crises
    • Learning from crises
    • Course wrap up

Taught by

Yuen Lam (Fannie) Wu

Reviews

4.7 rating at FutureLearn based on 21 ratings

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