We now live in a truly global, interconnected world. It’s very likely that you work with customers from different countries or have colleagues with different cultural backgrounds. In a diverse work environment, successful employees and leaders must understand the cultural backgrounds, beliefs, and attitudes of the people around them – or run the risk of failing to achieve their organisation’s and their personal goals. Watch any older HSBC ad to get great examples of why cultural intelligence is important. This course, which is part of the Global MBA by Macquarie University, uses structured learning activities (video lectures, quizzes, discussion prompts, industry interviews, and written assessments) to teach you about ‘cultural intelligence’ – specifically how spotting cultural differences and adapting their behaviour accordingly makes employees and leaders effective. You’ll develop cultural intelligence and sensitivity – key future-focused capabilities required of every leader.