A Hands-On Introduction to Process Mining

Process mining is an exciting new technology that enables organizations to improve operational processes in a data-driven manner. Process mining can be applied in logistics, finance, production, sales, and healthcare. This hands-on course explains the key concepts and techniques in process mining. You will learn about automated process discovery, conformance checking, performance analysis, and applications of machine learning to event data. The theoretical concepts learned are tool and application-independent. However, to be able to apply these concepts, the course provides several data sets and access to the Celonis process mining software. After taking this compact course, participants understand current trends in process management and automation, know the key process discovery and conformance checking algorithms, and can apply these to real-life data sets using the Celonis software. Moreover, it is clear how comparative and predictive process mining techniques can be used to perform root cause analysis of performance and compliance problems in any domain.