Managing a Diverse Workforce

Overview

Class Central Tips

Organizational design is a primary management tool for organizing business processes and developing organizational capabilities. The course focuses on developing an understanding of the basics of organizational design, how to utilize organizational design principles to manage change, and how to keep the design aligned with the needs of the firm and the demands to which it must respond. The design and development effort includes the study of organizational structures, the basic work patterns of the organization, organizational cultures, managerial roles, and the use of teams. The course also focuses on implementing and evaluating change initiatives and encourages students to assume the role of external consultants making relevant recommendations. By the end of this course, students will be able to: 1. Determine the types of goals organizations pursue and identify frameworks for assessing environments and how organizations respond to them. 2. Explain how managers shape organizational culture and ethical values. 3. Examine how managers design the organization for the international and uncertain environment. 4. Learn techniques for overcoming resistance to change. 5. Analyze change management problems and recommend effective ways to implement change within organizations.

Syllabus

Module 1

In this module, you will focus on gaining a basic understanding of what diversity is, how it impacts you and the organization you work within, and why you should care.

Module 2

In this module, you will focus on understanding how race and gender bias impact an organization’s productivity and how that bias impacts the targeted individuals.

Module 3

In this module, you will focus on understanding how various religious viewpoints can impact how you work with your teammates, your peers, and other cross-functional roles within an organization.

Module 4

In this module, you will review the concepts of age discrimination and agism; we’ll discuss how to manage groups you work with that have a wide array of individual ages.